Web Support Specialis Resume Example

• Trained employees in migrating current SharePoint website to new location, fixing occurring issues and managing their sites.

• Acquired control of providing web portal services and troubleshooting existing SharePoint site.
• Monitored strict adherence of site's setup, page format and permission to set forth rules and regulations.
• Directed SharePoint publication sites through additional significant file information involving metadata, description and title name.
• Worked closely with record managers in upgrading their old static site to SharePoint site.
• Administered site startup, maintenance, permission access, and SharePoint utilization through evaluation of Service Track tickets of incoming requests
• Redesigned 6 intranets and team websites from static to SharePoint with new functionality, design layout, and custom forms.

Client: US Army Corps of Engineers

• Restructured sites with HTML, creating contents and testing link integrity, which effectively addressed client's requests and objectives and creativity for site layout
• Translated web development requirements into concrete user flow and interaction designs.
  Installed, configured, and managed website as well as maintained its usability by optimizing features, graphics, and web colors, enabling fast download and better access for users
• Researched existing business and system processes, and increased site traffic by 15% by ensuring changes enhanced functionality, increased navigability fluidity, and visual appearance consistency with modern trends
• Developed, coded, installed, tested, debugged and documented web applications using appropriate editors
• Created and built mobile-friendly websites and transitioned legacy site mobile-friendly platform