Warehouse Worker Resume Example
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WAREHOUSE WORKER
Professional Summary
Well-qualified Customer Service Representative proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Skills
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Work History
Warehouse Worker, 11/2019 to 02/2020
Hi-Line – Willow Grove , PA
Hi-Line – Willow Grove , PA
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Updated daily logs with regular shift activities and incident details.
- Kept warehouse clean and organized to maximize team efficiency and productivity.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Student Loan Advisor, 02/2018 to 08/2018
White Bison Coffee – West Nashville , TN
White Bison Coffee – West Nashville , TN
- Proactively identified solutions for customers experiencing credit issues.
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Explained very technical financial information to applicants in easy to understand language.
- Observed all regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Recommended loan approvals and denials based on customer loan application reviews.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Determined and recommended methods to address improvement opportunities.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Investigated and resolved customer complaints to foster satisfaction.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
Barista, 06/2017 to 09/2017
Hibbett Sports, Inc. – Sumter , SC
Hibbett Sports, Inc. – Sumter , SC
- Successfully communicated with all team members to navigate job duties and complete daily tasks.
- Closely followed protocols for emergency situations, maintaining calmness and efficiency.
- Conducted daily inspections, completed basic maintenance and performed minor repairs to keep gear and equipment in optimal condition.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained regular and consistent attendance and punctuality.
- Prioritized drink requests while managing interruptions.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cultivated ability to recall customers' names and address each by name.
- Cleaned counters, machines, utensils and seating areas daily.
Sales Associate, 11/2015 to 06/2016
Five Below Inc. – City , STATE
Five Below Inc. – City , STATE
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Educated customers on promotions to enhance sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained organized, presentable merchandise to drive continuous sales.
- Tracked stock using company inventory management software.
Education
GED: 05/2018
East Brunswick High School - City, State
East Brunswick High School - City, State
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Resume Overview
School Attended
- East Brunswick High School
Job Titles Held:
- Warehouse Worker
- Student Loan Advisor
- Barista
- Sales Associate
Degrees
- GED : 05/2018
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