warehouse manager resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) XXX-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Skills
Fleet Inspections
Warehouse Safety Programs
Logistics Planning
Interdepartmental Collaboration
Inventory Oversight
Receiving Oversight
Problem Solving
Budget Preparation and Management
Operations Control
Customer Service
Shipment Tracking
Improvements Recommendations
Recruiting and Interviewing
Detail-Oriented
Time Management
Shipping Activity Oversight
Warehouse Inspections
Worker Supervision
Issue Resolution
Work History
Warehouse Manager, 12/2016 - Current Education Realty Trust Inc. – Chino Hills, CA,
Communicating with current customers for their daily/weekly orders and ensuring customer satisfaction.
Reaching out to potential new customers in person and over the phone in order to expand business.
Driving company vehicle to various customer locations to deliver orders
Supervise warehouse employees and oversee daily operations
Enforce all company rules and regulations
Ensure a high degree of detail and focus on every job
Communicate with drivers to ensure efficient delivery of products
Manage customer service requests promptly and resolve issues quickly
Collecting merchandise from the distribution center and safely transporting materials to the shipping bay
Receiving and documenting merchandise for delivery or return
Keeping an inventory of all merchandise entering or exiting the warehouse
Identifying any missing, lost or damaged materials and immediately notify the supervisor
Ensuring that all the merchandise is safely and securely packed and labeled for shipping
Managing all merchandise with appropriate care
Knowledge of operating a forklift
Ability to work on feet for 8 hours and carry loads up to 80 pounds
Ability to work independently and safely
Adhere to quality and customer service standards set forth by the company
Pick, wrap and stage orders to be shipped
Identify safety hazards in the workplace
Consolidate partial pallets for incoming goods
Sales Manager, 05/2008 - 12/2016 Gms – Miami, FL,
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Reorganized and optimized leads management by implementing [Software] CRM solution.
Negotiated business transfer worth $[Amount] in gross annual income.
Held weekly meetings with director to identify techniques to overcome sales obstacles.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Handled customer relations issues, enabling quick resolution and client satisfaction.
Aggressively pursued competitive accounts by differentiating company from competitors.
Developed international business relationships to drive business units abroad.
Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in a revenue increase.
Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
Organized promotional events and interacted with community to increase sales volume.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Produced contracts, reports, letters, and proposals for clients.
Production Manager, 03/1991 - 05/2008 Tuff Shed, Inc. – Tukwila, WA,
Directed manufacturing process and procedures to achieve goal of first run capability.
Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
Assessed manufacturing processes and recommended improvements to increase productivity.
Addressed personnel issues and scheduling conflicts promptly.
Developed and implemented cost controls and other expense reduction measures.
Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.
Implemented quality improvement changes to minimize product defect rates.
Resolved issues quickly to maintain productivity goals.
Calculated finances and production costs while managing cash flow.
Created and regularly updated department work instructions and reports.
Sourced materials to keep up with production goals and meet customer demands.
Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
Directed key personnel in correct production techniques to achieve required quality.
Completed and submitted monthly and yearly reports to support executive decision making.
Reviewed work for quality and compliance with company standards and design specifications.
Managed continuous improvement initiatives to drive gains in quality, flow and output.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Applied lean practices to balance workflow and eliminate unnecessary steps.
Standardized production procedures, job roles and quality assurance guidelines.
Education
BBA: Bussiness Administration , Expected in 05/1990 - Frank Phillips College - Borger, TX GPA: Status -
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