Would like to obtain a career where I can utilized my retail and customer service experience.
• Create and communicate a daily schedule for associates and supervisors that include start times and break times while ensuring the budget for staff is being managed efficiently. “Right people in the right spots at the right time”
• Oversee the daily operation of assigned location(s) and staff to achieve sales target.
• Ensure that all Associates & supervisors provide superior customer service in accordance with WCS and Departmental procedures and standards.
• Reinforce selling skills and training of team by focusing on the individual sale.
• Maintain cash and inventory controls to ensure that society funds are handled in an accurate and secure manner that conforms to department policies and procedures.
• Provide relief and coverage for the Unit Manager in his/her absence.
• Ensure that the food or merchandise presentation area is fully stocked, organized, exciting and visually appealing.
• Ensure that all work locations are neat, clean, organized and safe.
• Meet or exceed all Federal, State and Local labor laws and standards for food preparation, presentation, sanitation and storage.
• Control portions, food cost and waste and shrinkage of assigned location(s).
• Provide consistent quality offerings through the proper preparation and display of products.
• Maintain systems of ordering food, inventory and related supplies.
• Maintain food and operating supply costs.
• Establish and maintain a collaborative working relationship with all staff.
• Maintain general knowledge of park attractions and amenities so as to provide superior customer service.
• Follow all WCS rules and regulations.
• Assist in the preparation of reports as required.
• Provide feedback on improving business operations to Managers.
• Ensure daily production logs and operational logs are filled out accurately and filed away.
• Perform other duties as assigned.
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