Warehouse Lead Inventory Control Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished Warehouse Manager offering years of history of leadership, including monitoring and evaluating employee training and day-to-day performance with focus on safety, efficiency and company policy adherence. Expert in maintaining accurate records and inventory counts. Innovator in new processes, technology adoption and team training.

  • Quality checks
  • Assembly and production
  • Project organization
  • Business operations
  • Systems and software programs
  • Retention strategies
  • Shipping and receiving operations
  • Warehouse Logistics
  • MS Office
  • Problem resolution
  • Strong Math Skills
  • Ability To Lift
  • Strong Problem Solving
  • Forklift Operation
  • Production Scheduling
  • OSHA-trained
Work History
Warehouse Lead/Inventory Control Manager, 10/2015 to 08/2020
Benefitmall Inc. Livingston, NJ,
  • Trained employees on equipment operation and safety protocols.
  • Managed scheduling and task delegation for 3-4-member warehouse team.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
  • Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Acted as liaison between company departments and warehouse teams.
  • Oversaw daily operations and shipping and handling processes.
  • Performed inventories and stocked new equipment and food products.
  • Monitored performance and safety practices of 3-4-person warehouse staff.
  • Maintained high levels of accuracy in daily operations.
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
  • Conducted site visits and records reviews to investigate violations of planning regulations and ordinances and notified proper authorities of findings.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
Inside Sales Representative, 05/2014 to 09/2015
Delmar International New York, NY,
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Created and updated customer accounts with relevant information.
  • Emphasized product features based on analysis of customers' needs.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Answered customers' questions regarding products, prices and availability.
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Collected information on sales and service issues to provide effective resolutions.
  • Maintained friendly and professional customer interactions at all times.
  • Maintained up-to-date knowledge of all available products.
Technical Support Specialist/Purchasing Specialist, 08/2010 to 05/2014
Blount International Inc. City, STATE,
  • Developed and tested new product offerings prior to release to assist development team in bug identification.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Maintained documentation for all purchases.
Warehouse Associate, 05/2000 to 08/2007
Pacific Metal Company City, STATE,
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Wrapped pallets in shrink wrap prior to loading.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Consistently lifted materials weighing as much as 60pounds.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Worked safely around moving machinery.
GED: , Expected in 1996
Mount Hood Community College - Gresham, OR,
: Accounting And Business Management, Expected in
Western Business College - Portland, OR,

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Resume Strength

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Resume Overview

School Attended
  • Mount Hood Community College
  • Western Business College
Job Titles Held:
  • Warehouse Lead/Inventory Control Manager
  • Inside Sales Representative
  • Technical Support Specialist/Purchasing Specialist
  • Warehouse Associate
  • GED