warehouse employee resume example with 6 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Conscientious team player with 10+ years of experience solving problems creatively and using wit, tact and diplomacy to achieve win-win outcomes. I’m quite comfortable thriving in competitive, fast-paced environments, likely because I grew up in a small home of 7. Polished in handling direct customer inquiries, implementing customer service policies/promotions and executing financial responsibilities. I take my commitments / responsibilities very serious as well as my appearance/hygiene.

  • Team Player
  • Fast Learner
  • Retail Key Holder Experience
  • Opening and Closing the store
  • Administrative support/Bank Deposits
  • Accurate Money Handling
  • Cash Register Operation
  • Professional telephone demeanor
  • Stock management [ Shipping & Recieving ]
  • Detail-oriented
  • First Aid and Safety
  • Cleaning
  • Microsoft Office
  • Relationship-Building
  • Customer Service
  • Planning and Coordination
  • Project Management
  • Critical thinking/ Problem Solving
Work History
10/2018 to 06/2020
Warehouse Employee Kimpton Hotels Boston, MA,
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Volunteered to assist co-workers and supervisors with anything unfamiliar to me, demonstrating willingness to learn new tasks and increase skill levels.
  • Consistently lifted materials weighing as much as 50 lbs
  • Wrapped pallets in shrink wrap prior to loading.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Performed inventory control, such as counting and stocking merchandise.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Followed outlined specifications to implement effective assembly plans.
  • Assisted quality assurance by visually inspecting items and removing defective parts.
  • Boxed, labeled and transported items to support assembly operations.
  • Worked closely with others in team-oriented settings to maintain line productivity.
03/2015 to 10/2016
Cashier Chick-Fil-A Kissimmee, FL,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Educated customers on promotions to enhance sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
02/2008 to 11/2010
Shift Manager/Key Holder Hot Leathers City, STATE,
  • Counted out cash drawers and balanced totals.
  • Completed store opening and closing procedures.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Processed cash, credit, debit and check payments.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Opened inventory boxes and restocked shelves.
  • Oversaw team of Number employees.
  • Accepted and processed customer returns.
  • Tracked and prioritized work orders to meet daily production requirements
  • Trained and mentored new employees.
  • Opened and closed store Number days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Broke down boxes and disposed of trash.
  • Received and counted money.
  • Directed customers to correct store locations.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Monitored areas for security issues and safety hazards.
Expected in 11/2008 to to
General Equivalency Diploma:
Community College Of Rhode Island - Lincoln, RI,
  • Continuing education in Sociology
  • Coursework in College Writing , Mathematics and Intro to Psychology

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Resume Overview

School Attended

  • Community College Of Rhode Island

Job Titles Held:

  • Warehouse Employee
  • Cashier
  • Shift Manager/Key Holder


  • General Equivalency Diploma

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