Customer Service Representative, Dispatcher, Administrative Assistant, and Warehouse Attendant
Handle technicians orders for equipment and supplies needed to do their work, maintain and renew equipment
Promoted to Administrative Assistant to the Manager at local office, assisted Manager,TOS Supervisor, and HFC Supervisor with whatever task they needed help with. Took care of coding bills and sending to AP, routed technical work, Checked contractor invoices, corrected and sent for payment. Handled money turned in by contractors, checked contractors work orders to make sure properly completed in computer system, checked reports and worked to keep numbers in compliance for regional/corporate offices.
Handled front office walk in customers answered phones, keyed work orders, took payments and handled equipment for customers and helped where ever needed.
Issued and routed work orders to all technicians, answered multi phone lines, answered 2-way radio to assist with any issues or help technicians. I handled all payments made to field personnel, filed all work orders turned in. Took care of area issues by dispatching to field example: outages and area issues.
Answered phone calls from customers, keyed customer orders and helped walk in customers, took payments and maintained money batches daily and helped customers with any issues they may have.
Course offered by work taken and completed August 2006
Course offered at work taken and completed as Honor Graduate August 2003
Course offered by work taken and completed August 2001
Course offered by work taken and completed September 1994
Course offered by work taken and completed October 1991
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