Warehouse Associate Resume Example Company Name

WAREHOUSE ASSOCIATE

Summary

Organized and hardworking professional with superior work ethic and team player attitude. Commended for honesty, hard work and positive attitude. Consistent ability to stand for long periods of time. Excellent materials handling, storage management and shipment preparation skills. Experienced in assembling pallets, preparing containers, loading and unloading trucks.

Skills

Shipping and receiving
Supervisor and lead experience
Warehouse tools operation
Wrapping and boxing
Material handling
Pallet jacks
Time management

Loading and unloading trucks
Problem solving
Strong organizational practices
Consistently meet deadlines and CPT's
Creating and printing labels for pallets
Fast learner and ability to pick up new skills quickly

Experience

Company Name | City, StateWarehouse Associate 03/2021 - Current

Utilized pallet jacks to move items to and from different warehouse locations.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Exceeded specific team goal by partnering with staff to share and implement best practices.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Utilized pallet jacks to load and unload trucks
Monitored outgoing shipments and prepared trailers for drivers
Prepared and sent reports for nightly shipments
Acting as a lead on warehouse floor, directing associates to needed areas to insure proper productivity
Lead on the international dispatch team
Lead pre-load of international pallets to ensure CPT's are met on a nightly basis
Audit staging POD's and routes to ensure proper location of pallets
Attach trailers to dock doors and follow TDR procedures for opening and closing doors

Company Name | City, StateCustomer Service Representative10/2011 - 08/2016

Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Acting supervisor overseeing daily office productivity and handling customer issues
Opened various accounts for customers based on needs
Managed inventory of office supplies and placed monthly orders of needed materials
Took applications for mortgage, loan and credit card referrals
Ran and balanced a daily cash drawer as well as main bank vault
Assessed customer needs and upsold products and services to maximize sales.
Upheld privacy and security requirements established by FDIC regulatory agencies.
Documented conversations with customers to track requests, problems and solutions.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Evaluated customer account information to assess current issues and determine potential solutions.
Delivered service and support to each customer, paving way for future business opportunities.
Worked with office manager to develop customer service improvement initiatives.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
Reviewed account and service histories to identify trends and issues.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Set up and activated customer accounts to maintain QA satisfaction levels.

Company Name | City, StateCocktail Waitress01/2008 - 06/2010

Recommended and served alcoholic beverages to patrons during high-volume shifts.
Assessed patrons' needs to always provide proactive service.
Maintained tidiness and organization throughout bar area.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Checked identification prior to serving.
Maintained accurate cash handling practices while efficiently serving customers.
Communicated with patrons to offer friendly service and determine needs.
Calculated charges, issued table checks and collected payments from customers.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Created rapport with new and returning patrons to foster guest satisfaction.
Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
Honed bartending skills by assisting bartender with high-volume shifts.
Took drink orders from tables and bar area and relayed to bartenders.
Suggested cocktail choices based on customer preference, daily specials and inventory availability.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Met or exceeded sales targets on consistent basis with proactive promotional strategies.

Education and Training

Pleasant Valley High School | City, StateHigh School Diploma06/2006

Resume Overview

School Attended

Pleasant Valley High School

Job Titles Held:

Warehouse Associate
Customer Service Representative
Cocktail Waitress

Degrees

High School Diploma

Warehouse Associate Resume Example

Resume Score: 80%

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