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Warehouse Associate Resume Example

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JD
WAREHOUSE ASSOCIATE
Professional Summary

Reliable [Industry] professional offering 5+ years of experience managing shipping, receiving and inventory operations. Well-versed in inventory audits and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution. Enthusiastic warehouse associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of inventory and receiving and training in warehouse up keep. Motivated to learn, grow and excel in commercial warehousing . Multi-talented warehouse associate consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Industrious warehouse associate trained in product handling, storage organization and shipping procedures. Good order-picking, palletizing and container building skills. Inventory products and update records to support warehouse operational requirements.

Skills
  • Quantity calculations
  • Labeling and boxing
  • Lifting and sorting
  • Assembly and production
  • Order picking and processing
  • Loading and unloading
  • Safety and compliance
  • Inventory Control
  • Warehouse operations
  • Operations support
  • Warehouse environment safety
  • Driving sales
  • Up to date product Inventory
  • Product knowledge
  • RFID HandHeld Knowledge
  • Computer knowlege
Work History
02/2019 to CurrentWarehouse AssociateCompany Name | City, State
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Ensured warehouse accessibility and safety for customer traffic.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Consistently lifted materials weighing as much as 50-70 pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Worked safely around moving machinery.
  • Confirmed accuracy, quality and quantity of materials received.
  • Moved and lifted heavy loads of merchandise using lifting equipment.
  • Performed inventory control, such as counting and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated PC and RF-based computer systems with high level of accuracy.
07/2018 to 01/2019Assistant ManagerCompany Name | City, State
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Monitored employee performance and developed improvement plans.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Managed and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached team on effective upselling and cross-selling methods.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Interviewed, hired and trained 3 staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Implemented rewards program, bolstering customer retention 5%.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Mentored 2-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Assessed workloads to meet seasonal fluctuation needs.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Provided current employees options for additional training opportunities.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Communicated with managers of other departments to maintain transparency.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
11/2013 to 07/2018Sales AssociateCompany Name | City, State
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Achieved perfect attendance record for [Number] months consecutively.
  • Processed product returns and assisted customers with other selections.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated customers on promotions to enhance sales.
  • Acquired [Number] new customers, generating [Number]% of team revenue.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Education
05/2014High School DiplomaZion Benton Township, City
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Resume Overview

School Attended

  • Zion Benton Township

Job Titles Held:

  • Warehouse Associate
  • Assistant Manager
  • Sales Associate

Degrees

  • 05/2014 High School Diploma

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