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Warehouse Administration Resume Example

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WAREHOUSE ADMINISTRATION
Summary

I am a person who is sincere, loyal, dedicated, and has a great deal of ambition. Starting my high school career, playing sports has taught me a great amount of discipline, respect, and the ability to work with others. It has also taught me to take everything as a challenge and strive for the absolute best. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.I am seeking a position where I can develop and excel while giving exactly what my employer is looking for whether it's to gain more experience in other fields and provide superior service that will lead to growth opportunities within the company.

Highlights
  • Inventory control procedures
  • Cash handling accuracy
  • Loss prevention
  • Organized
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Personnel training and development
  • Proficient in MS Office
Accomplishments
  • Routinely helped as many as 100 customers each day in a high-volume retail outlet, warehouse, and restaurants.
  • Received numerous of “exceeds expectations” ratings on performance reviews.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Promoted to Safety Coordinator after 4 months of employment.

Database Maintenance 

  • Assisted in the managing of the company database and verified, edited and modified members' information.

Research 

  • Investigated and analyzed client complaints to identify and resolve issues.

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Customer Assistance 

  • Worked with company systems and diligently completed all assigned tasks, working overtime as needed.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Administration 

  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Training 

  • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Payroll Assistance 

  • Assisted with payroll preparation and entered data into cumulative payroll document.

Multitasking 

  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Recognized by peers and management for going above and beyond normal job functions.

Warehouse 

  • Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
  • Assembled product containers and crates.
  • Recorded numbers of units handled and moved, using daily production sheets or work tickets.
Experience
Warehouse Administration 09/2015 to CurrentNawty Fox Intl. (661)-829-7996Bakersfield, CA
  • Supervised material flow, storage and global order fulfillment.
  • Maintained accurate stock records and schedules.
  • Selected products for specific routes according to pick sheets.
  • Key member of global distribution operations team, which coordinated shipments across 4+ countries.
  • Reduced operating budget by 25% and misships by 75% by implementing new policies and procedures.
  • Unloaded, picked, staged and loaded products for shipping.
  • Conducted daily inventories of warehouse stock.
  • Operated 'ShipStation' shipping system efficiently and accurately.
  • Resolved service issues in a timely manner, including coordinating and processing returns.
  • Oversaw warehousing and storage practices and housekeeping.
  • Established transportation cost standards and economical shipping practices.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Entered data into 'Skuvault' to load and manipulate data and to produce reports.
  • Followed proper selection procedures as established by the company.
  • Transported goods from racks, shelves and vehicles.
  • Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
  • Worked at a rapid pace to meet tight deadlines.
  • Verified and recorded the count and condition of cargo received.
  • Set up new files and assigned tracking numbers.
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • Coordinated all department functions for team of 10 employees.
  • Successfully established effective systems for record retention by creating database for daily correspondence tracking.
  • Standardized department filing system to increase efficiency.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
  • Assisted customers with store and product complaints.
  • Stocked and rotated inventory regularly.
Freight Associate08/2015 to 10/2015The Home Depot (661)-872-2041Bakersfield, CA
  • Displayed the appropriate signage for products and sales promotions.
  • Rotated stock by code and receiving date.
  • Entered data to load and manipulate data and to produce reports.
  • Transported goods from racks, shelves and vehicles.
Engineering Technician02/2015 to 07/2015DPA Components Intl. (805)-581-9200Simi Valley, CA
  • Applied engineering principles to develop and operate electrical, mechanical and data processing systems.
  • Carefully organized, analyzed and prepared technical data reports to ensure proper workflow and productivity.
  • Maintained safety by verifying compliance and assuring proper factory testing.
  • Supplied production data to field operators, technicians, engineers and supervisors.
  • Entered and distributed work orders to other technicians.
Product Specialist09/2014 to 02/2015Living Spaces 1(877)-266-7300Panorama City, CA
  • Assessed customer needs and responded to questions.
  • Cleaned and straightened work area.
  • Issued receipts for purchases and gifts.
  • Organized register supplies.
  • Worked with customer service to resolve issues.
  • Provided professional and courteous service at all times.
  • Worked overtime shifts during busy periods.
  • Created new processes and systems for increasing customer service satisfaction.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Computed accurate sales prices for purchase transactions.
  • Expressed appreciation and invited customers to return to the store.
  • Assisted customers with store and product complaints.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Increased store sales by upselling merchandise.
  • Assisted customers in finding out-of-stock items.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
Cashier07/2012 to 09/2014El Gallo Giro (818)-891-5533Panorama City, CA
  • Accepted payment from customers and made change as necessary.
  • Apportioned and served food to facility residents, employees, or patrons.
  • Assisted co-workers.
  • Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
  • Cleaned and prepared various foods for cooking or serving
  • Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
  • Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques.
  • Examined trays to ensure that they contained required items
  • Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers
  • Inspected dining and serving areas to ensure cleanliness and proper setup
  • Updated register logs.
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.Worked overtime shifts during busy periods.
Administrative Assistant05/2014 to 08/2014OK Travel and Tours (818)-895-7747Panorama City, CA
  • Planned travel arrangements.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Designed electronic file systems and maintained electronic and paper files.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Conducted extensive online and phone research.
Cashier/Customer Service01/2012 to 06/2013Jack in the Box (818)-891-0195Panorama City, CA
  • Bagged merchandise by following standard procedures.
  • Organized register supplies.
  • Rotated stock to maintain freshness.
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.
  • Worked overtime shifts during busy periods.
Life Skills Intern/Asst. Administration01/2011 to 06/2012CSUN (818)-677-1200Panorama City, CA
  • Inspired students to translate their academic interests into the real world by taking positive actions.
  • Maintained thorough records of student attendance and grades.
Education
High School Diploma2010South High SchoolBakersfield, CA
  • Member of National Honor Society Club
  • Academic Achievement Award
  • 3.9 GPA
  • Advanced coursework in Statistics, English Literature.
  • Yearbook Chief Editor.
Bachelor of Arts: Criminal JusticeCalifornia State University of NorthridgeNorthridge, CA
  • Minor in Psychology.

Languages
Bilingual (Fluent in Spanish, can also read and write)
Skills
  • Sales Software: Salesforce.com
  • People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills in MS Office
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Resume Overview

Companies Worked For:

  • Nawty Fox Intl. (661)-829-7996
  • The Home Depot (661)-872-2041
  • DPA Components Intl. (805)-581-9200
  • Living Spaces 1(877)-266-7300
  • El Gallo Giro (818)-891-5533
  • OK Travel and Tours (818)-895-7747
  • Jack in the Box (818)-891-0195
  • CSUN (818)-677-1200

School Attended

  • South High School
  • California State University of Northridge

Job Titles Held:

  • Warehouse Administration
  • Freight Associate
  • Engineering Technician
  • Product Specialist
  • Cashier
  • Administrative Assistant
  • Cashier/Customer Service
  • Life Skills Intern/Asst. Administration

Degrees

  • High School Diploma 2010
    Bachelor of Arts : Criminal Justice

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