waitress resume example with 5+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
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- :
Hardworking Waiter with over 4 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Energetic Waitress with over 4 years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing over 10 tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
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Healthcare Services Group – Orofino, ID,
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Trained new employees to perform duties.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Tacoma Goodwill – Union Gap, WA,
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Photographed and wrote product descriptions and sales copy for items.
- Listened to customer interests and needs and matched with suitable related products.
- Answered email inquiries about products and merchandise.
- Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Demonstrated exceptional customer service skills and translated complex conversations into simple solutions and sales.
- Communicated with current customers to increase overall satisfaction and improve product value.
- Calculated total purchase amounts, taxes and shipping costs for new products.
- Followed up with customer inquiries promptly and maximized internet lead opportunities.
- Developed online sales dashboard and reporting templates.
- Monitored consumer traffic to build customer engagement strategies.
- Met or exceeded goals and objectives for online selling department.
- Worked with regional strategic partners to increase sales revenue.
- Scheduled solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals and service and parts purchasers.
- Documented account and prospect activity proficiently in computerized customer relationship management system.
- Identified new growth opportunities for program revenue plans.
- Conducted consultative sales with small businesses interested in product purchases.
- Responded promptly to requests about marketing campaigns and items.
Five Star Quality Care, Inc. – Nashville, TN,
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Greeted and directed visitors to appropriate personnel and answered average of 200 calls and emails daily.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Reported suspicious individuals to supervisor.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Scheduled appointments and maintained and updated appointment calendars.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
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Resume Overview
School Attended
- North Atlanta High School
Job Titles Held:
- Waitress
- Online Seller
- Receptionist
Degrees
- High School Diploma
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