waitress resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Responsible worker with advanced communication skills, creative abilities, and interpersonal skills. Very outgoing and full of personality, determination, and motivation. Positive, professional, and personable.
Skills
Accurate money handling
Cash register operation
Customer assistance
Interpersonal and written communication
Assessed customer product needs and interests in order to best recommend suitable items.
Teamwork
Cheerful and energetic
Strong communication skills
Retail sales
Personable
Respectful
Open and clear communicator
Detail-oriented
Tech-savvy
Flexible
Service-oriented mindset
Multitasking and prioritization
Certified Microsoft Office Specialist
Experience
07/2018 to 12/2019WaitressHyatt Hotels Corp. | Bellevue, WA,
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Recommended daily specials and desserts to guide patrons toward more profitable items.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Calculated charges, issued table checks and collected payments from customers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Inspected restrooms for cleanliness and availability of supplies multiple times per shift.
Prepared salads and appetizers to back up kitchen staff.
Answered phones politely and promptly, accurately recording and confirming reservations.
05/2018 to 08/2019Retail Sales AssociateBevmo Holdings Llc | Tacoma, WA,
Provided every customer with professional and polite support for sales and service needs.
Generated brand awareness and positive product impressions to increase sales.
Initiated friendly conversation with each customer to determine level of assistance required.
Maintained current store, product and promotional knowledge to drive consistent sales.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Bagged, wrapped and packaged purchases according to customer needs.
Processed payments and maintained accurate drawers to meet financial targets.
Helped customers by answering questions and locating merchandise.
Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Adhered to all company initiatives and achieved established goals for each.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Built customer loyalty by engaging with and identifying product needs of customers.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
09/2015 to 10/2017Drive-Thru CashierJob Corps | Crystal Springs, MS,
Kept drive-thru station well-stocked and organized to meet all customer needs.
Prepared drinks, ice cream and other special items to complete prepared food orders.
Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Backed up front counter employees to maximize guest satisfaction with speedy service.
Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
Completed opening, closing and shift change tasks to promote store efficiency.
Worked with food service team members to handle every customer need and build brand loyalty.
Accepted payments and made change to process transactions.
Verified orders and bagged items for easy transport.
Dispensed, poured and mixed water, soft drinks and beverages.
Used cash register to receive payments by cash, check, credit card and voucher.
Took orders, prepared foods and processed payments in full-service establishment.
Education and Training
Expected in 05/2019 to to High School Diploma | Crossett High School, Crossett, ARGPA:
Expected in 05/2023 to to Bachelor of Science | Speech-Language PathologyUniversity of Louisiana At Monroe, Monroe, LAGPA:
Accomplishments
Recipient of Academic Scholarship to the University of Louisiana at Monroe
Teen Miss Ashley County 2015
Miss Ashley County 2018
Miss Relay for Life 2017
Junior Rotarian
First Baptist Church of Crossett Leadership Team member
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