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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I am a fun and outgoing kind or girl. I love to one on one engage with those around me. Im a fast learner,time efficient, responsible, and reliable. I am a great team player.

Adaptable [Job Title] offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent and capable team member in FOH and BOH operations. Bringing [Number] years of experience with [Type] food service.

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing [Number] years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Skills
  • Safe food handling
  • Point of Sale (POS) system operations
  • Effective sales techniques
  • Menu memorization
  • Bussing expertise
  • Sales techniques
  • Seating assignment preparation
  • Conflict and dispute resolution
Experience
Waitress, 07/2017 - Current
Hyatt Hotels Corp. Cleveland, OH,
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared salads and appetizers to back up kitchen staff.
  • Increased sales of key menu items through effective upselling.
  • Carried [Number] plates at one time without dropping or spilling, decreasing overall customer wait time.
Waitress, 03/2016 - 12/2016
Hyatt Hotels Corp. Key West, FL,
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Preschool Teacher, 02/2015 - 10/2016
Valley Ymca Prescott, AZ,
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Organized and led activities to promote physical, mental and social development.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Taught children foundational skills such as colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Incorporated music, art and theater into lesson planning.
  • Completed all required documentation for National Head Start program.
  • Worked closely with site director, family care workers, classroom teaching team and other specialists.
  • Promoted good behaviors by using positive reinforcement methods.
  • Identified early signs of emotional and developmental problems in children.
Cashier Manager, 07/2015 - 02/2016
KFC City, STATE,
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Built and maintained effective working relationships with peers and upper management.
Education and Training
High School Diploma: , Expected in 05/2011
-
Academy Del Sol - Alamogordo, NM
GPA:
Early Childhood Development : , Expected in 05/2015
-
Nmsu-a - Alamogordo, NM
GPA:

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Resume Overview

School Attended

  • Academy Del Sol
  • Nmsu-a

Job Titles Held:

  • Waitress
  • Waitress
  • Preschool Teacher
  • Cashier Manager

Degrees

  • High School Diploma
  • Early Childhood Development

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