Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Waitress, 05/2014 to 07/2017
Life Care Centers Of AmericaCorpus Christi, TX,
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Seafood Processor, 05/2005 to 06/2017
Coastal VillagesChevak, AK,
  • Packed products into boxes, baskets, crates, cans, and totes.
  • Separated products according to grade, size, and color.
  • Trimmed, filleted, scraped and cleaned seafood such as fish and softcrabs.
  • Placed raw materials on the conveyor belt.
  • Educated customers on meat choices and preparation methods to increase sales.
  • Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
  • Kept detailed records of meat cuts to ensure accurate inventories.
  • Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
  • Cut, wrapped, weighed and labeled orders for customers.
  • Properly stored meat to decrease waste and increase product freshness span.
  • Filled daily specialized requests and completed wholesale orders.
  • Answered customer questions about specific products and cut meats to specifications.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Maintained and ran machines and equipment such as cup machine and oyster blowers devices.
Cashier/Deli Associate, 01/2005 to 01/2009
Puffs PlaceCity, STATE,
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Inspected items for damage and obtained replacements for customers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to my manager for remediation.
  • Received payments for gas and other store items and issued receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Resolved issues with cash registers, card scanners and printers.
  • Assisted coworkers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed 500-3000 transactions per day with exceptional accuracy.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
Education and Training
BBA: Business, Expected in
Strayed University - Washington, DC
GPA:
  • Major in Business
  • 4.0 GPA
GED: , Expected in
Strayed University - Washington, DC
GPA:
  • Major in Business Administration

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Strayed University
  • Strayed University

Job Titles Held:

  • Waitress
  • Seafood Processor
  • Cashier/Deli Associate

Degrees

  • BBA
  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: