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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Summary

Hardworking CNA and waitress skilled at meeting needs of diverse customers and patients while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field and health field with 5 years of experience.

Skills
  • Safe food handling
  • Point of Sale (POS) system operations
  • Effective sales techniques
  • Menu memorization
  • Menu knowledge
  • Prompt table clearance
  • Conflict and dispute resolution
  • Relationship management
  • Bussing expertise
  • Sales techniques
  • Regulatory compliance
  • Check payment processing
  • Table setting arrangements
  • Food inspection
  • Proper phone etiquette
  • Client satisfaction
  • Housekeeping
  • Meal preparation
  • Relationship Development
  • Supervision
  • Organization
  • Customer Service
  • First Aid/CPR
Experience
Waitress - Princess Restaurant (Park Hill, OK)June 2015 - Current
  • Calculated charges, issued table checks and collected payments from customers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Maintained accuracy while handling payments, giving change and printing receipts.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Checked order accuracy and food quality before delivering to customers.
  • Designed custom private function and banquet packages to accommodate groups of up to 80, including business dinners, sales presentations, club meetings, weddings and charity events.
  • Prepared salads and appetizers to back up kitchen staff.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in compartment sink.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
CNA - Saint Francis Health System (Muskogee, OK)August 2019 - April 2020
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Used mobility devices and equipment to carefully and transport patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided nursing assistance to residents in bed.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
PCA - Cherokee Nation Home Health Services (Tahlequah, OK)November 2018 - July 2019
  • Checked mail, shopped for groceries and handled bill payments.
  • Laundered clothing and bedding and changed linens 2 times per week to prevent spread of infection.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Cleaned houses and living spaces, ran errands and cooked meals for patients daily.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Assisted patients with bladder and bowel needs by helping to restroom.
Education and Training
High School DiplomaMay 2018Sequoyah High School, Tahlequah, OK
Some College (No Degree) in NursingConnors State College, Warner, OK
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Resume Overview

Companies Worked For:

  • Princess Restaurant
  • Saint Francis Health System
  • Cherokee Nation Home Health Services

School Attended

  • Sequoyah High School
  • Connors State College

Job Titles Held:

  • Waitress
  • CNA
  • PCA

Degrees

  • High School Diploma
    Some College (No Degree) in Nursing

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