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Waitress Resume Example

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WAITRESS
Professional Summary

Experienced Server offering [Number] years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic. Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Dedicated [Job Title] well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Customer-oriented [Job Title] with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Proactive [Job Title] with [Number] years of experience working in [Type] restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service.

Accomplishments
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
Skills
  • Beverage preparation
  • High-Volume Dining
  • Menu Memorization
  • Wine Service
Work History
Waitress, 05/2015 to Current
Hawaiian Style Restaurant – Hilo, Hawaii
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Prepared beverages and filled food orders for customers.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server, 03/2009 to 05/2015
Coquis Hideaway Restaurant – Hilo, HI
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Served needs of more than [Number] customers in busy [Type] environment.1
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
Server/Waitress, 03/2000 to 04/2007
Firehouse Restaurant – Hilo, HI
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Greeted and maintained relationships with regular customers.
Server/Waitress, 08/1985 to 08/1999
Hukilau Restaurant – Hilo, Hawaii
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
High School Diploma: 06/1987
Waiakea High School - Hilo, HI
caretaking my 80 year old dad who is incompentent with dementia for 8 years now.

my dad was diagnosed with dementia in 2012. i would take him out everyday shopping and eating out which was cheaper. he is super healthy bwut had a bad fall and now needs 24/7 care. hes in diapers and needs assistance to walk and help in simple daily tasks that he cant comprehend. pretty tough. i hired my son as i cant lift my 170lb dad. now that he is on track i can keep working. thanks for asking

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Resume Overview

Companies Worked For:

  • Hawaiian Style Restaurant
  • Coquis Hideaway Restaurant
  • Firehouse Restaurant
  • Hukilau Restaurant

School Attended

  • Waiakea High School

Job Titles Held:

  • Waitress
  • Server
  • Server/Waitress

Degrees

  • High School Diploma : 06/1987

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