Waitress Resume Example
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WAITRESS
Professional Summary
Skills
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Work History
Waitress, 04/2019 to Current
Company Name – City, State
Company Name – City, State
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Panthers Grill / Cook, 11/2017 to 04/2019
Company Name – City, State
Company Name – City, State
- Planned promotional menu additions based on seasonal pricing and product availability.
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Verified proper portion sizes and consistently attained high food quality standards.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Ordered and received products and supplies to stock kitchen areas.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Recommended menu items for new dish development, holidays, special events and promotions.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Served [Number] nutritious meals daily to students in [Type] school.
- Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
Manager, 11/2011 to 11/2017
Company Name – City, State
Company Name – City, State
- Investigated and integrated enhanced service and team management strategies to boost business profits.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Performed [Timeframe] reviews assessing each employee's performance and developed improvement plans.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Trained and guided team members to maintain high productivity and performance metrics.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Prepared and recommended long-range plans for development of [Type] department.
- Created and implemented aggressive action plan to address pressing cost control needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Recorded inventory sales into organization's weekly income report.
- Analyzed and interpreted store trends with [Software] to facilitate planning.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each [Timeframe].
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
- Developed and maintained relationships with [Type] customers and suppliers through [Action] and [Action].
- Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in [Number]% food waste reduction.
- Achieved [Number]% average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
- Facilitated change management activities for department and staff of [Number] individuals.
- Established and maintained positive work environment to enhance retention and productivity.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
- Hired, trained and mentored staff to maximize effectiveness.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.
- Oversaw and improved [Product or Service] deliveries worth more than $[Amount] per year through efficient coordination of [Action] and [Action].
- Raised property accuracy and accountability by creating new automated tracking method.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Supervised [Number] of employees in [Type] shop.
Education
GED: 08/1993
Lamar Community College/ Orange - City
Lamar Community College/ Orange - City
- Professional development completed in [Subject]
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Resume Strength
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- Measurable results
- Strong summary
Resume Overview
School Attended
- Lamar Community College/ Orange
Job Titles Held:
- Waitress
- Panthers Grill / Cook
- Manager
Degrees
- GED : 08/1993
