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Waitress Resume Example

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WAITRESS
Professional Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task and training skills. Motivated to learn, grow and excel.

Skills
  • Tableside service
  • Money Handling
  • Care for customer satisfaction
  • Problem Solving
  • Fast learner
  • Customer assistance
  • Teamwork and collaboration
  • Maintaining Store Appearance
  • Quick with decisions
  • POS systems
Work History
03/2019 to CurrentWaitressGondolier | Greeneville, TN
  • Greeted customers with a smile and welcoming words.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Prepared beverages and filled food orders for customers.
  • Used cash registers and credit card machines to cash out customers.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Formed friendly relationships with customers.
  • Restocked supplies such as: pouring dressing, to go containers, salad bar ingredients, condiments.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Carried out complete opening, closing and shift change duties.
  • Checked identification to enforce age regulations for alcoholic beverages.
11/2017 to 07/2019Cashier/CookZaxby's | Greeneville, TN
  • Cashier
  • Greeted customers with high positive energy.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Restocked, arranged and organized merchandise.
  • Resolved issues with customers when there were problems (if a manager was not asked for).
  • Processed POS transactions, including debit/credit card, cash, and gift card purchases.
  • Assisted customers with promotional options.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Helped train new workers on the cash register, drive thru head set, stocking, placement of items and where to find things, and cleaning at the end of each shift.
  • Cook
  • Consistently attained high food quality standards.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Communicated closely with managers and cashiers to fully understand special orders for customers, including those with food allergies.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
10/2017 to 11/2017Customer ServiceIngles | Greeneville, TN
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Provided accurate information about promotions, customer programs and products,.
  • Greeted customers and helped with decision making by providing suggestions.
  • Maintained stocked food while working customer service in the deli.
  • Prepared multiple dishes within a shift.
09/2016 to 09/2017Cashier/CookZaxbys | Greeneville, TN
  • Cashier
  • Greeted customers with positive energy.
  • Helped train new workers on the basic things they needed to know such as: how to work the register, cleaning, stocking, preparing things like cookies and brownies, and where to fin items in storage.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Restocked, arranged and organized merchandise.
  • Resolved issues with customers when there were problems (if a manager was not asked for).
  • Processed POS transactions, including debit/credit card, cash, and gift card purchases.
  • Assisted customers with promotional options.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Cook
  • Consistently attained high food quality standards.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Communicated closely with managers and cashiers to fully understand special orders for customers, including those with food allergies.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Education
North Greene High School, Greeneville, TN
05/2018High School DiplomaChuckey Doak High School, Afton, TN
  • Graduated with 3.6 GPA
  • Member of The Black Knight Nation
  • Member of the cheerleading team 2015-2018
  • Member of the Lady Black Knight Soccer team 2015-2016
  • Elected Captain of the cheer team 2017-2018
  • Received an Academic Scholarship at Milligan College
  • Received a Cheerleading Scholarship at Milligan College

Business AdministrationMilligan College, Milligan, TN
  • Received Hope Scholarship
  • Received Academic Deans Scholarship
  • Received Cheerleading Scholarship
  • Majoring in Business Administration
Expected in 05/2023Animal Science Middle Tennessee State University, Murfreesboro, TN
  • Majoring in Animal Science with a veterinary medicine concentration
  • Minoring in business with a concentration in accounting
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Resume Overview

Companies Worked For:

  • Gondolier
  • Zaxby's
  • Ingles
  • Zaxbys

School Attended

  • North Greene High School
  • Chuckey Doak High School
  • Milligan College
  • Middle Tennessee State University

Job Titles Held:

  • Waitress
  • Cashier/Cook
  • Customer Service

Degrees

  • 05/2018 High School Diploma
    Business Administration
    Expected in 05/2023 Animal Science

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