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Waitress Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

stylist with outstanding customer service, communication and business skills working in customer- to-business sales for two years. Looking for a career to achieve and exceed company goals. Exceptional at working with customers and their needs. I take pride in my ability to connect with everyone around me.

Dynamic restaurant professional with two years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Skills
  • Attention to detail
  • Customer service
  • Excellent communication
  • Abilities
  • Inventory management
  • Issue resolution
  • Marketing skills
  • Organizatinal Skills
  • Outstanding people skills
  • Administrative duties
  • Arts
  • Attention to detail
  • Excellent communication
  • Conferences
  • Credit
  • Clients
  • Customer satisfaction
  • Customer service
  • Directing
  • Features
  • Filing
  • Inventory management
  • Inventory control
  • Market research
  • Market
  • Marketing
  • People skills
  • Safety
  • Sales
  • Phone
  • Trade shows
Experience
09/2018 to Current
Waitress Monarch Casino Black Hawk Black Hawk, CO,
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Planned and prepared food products orders to maintain appropriate stock levels.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
06/2018 to 08/2019
Stylist Kendra Scott Fort Worth, TX,
  • Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
  • Acknowledged customer issues and resolved their problems quickly and efficiently.
  • Collaborated with colleagues to discuss market information and strategies.
  • Conducted market research to learn of current trends and to perform sales activities accordingly.
  • Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.
  • Effectively communicated with other employees and upper management to ensure complete care of customers.
  • Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities.
  • Evaluated the customers' needs and provided service options to meet their requirements.
  • Followed up with customers ensuring their satisfaction with their purchases.
  • Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
  • Greeted customers and offered them assistance where possible.
  • Identified prospective customers through use of business directories, conferences, trade shows and by following existing clients' leads.
05/2016 to 05/2018
Camp Counselor Blackberry Farm Maryville, TN,
  • Assisted in supporting and coordinating activities, field trips and road events for children aged 6 to 14.
  • Counseled misbehaving children and emphasized the importance of mutual respect, understanding, and kindness.
  • Created and managed camp programs and activities for a group of 6.
  • Instructed and supported beginning and intermediate swimmers and supervised water safety.
  • Planned age-appropriate activities including arts and crafts, skill building exercises, and outdoor sports activities.
  • Resolved conflicts between camp attendees and prevented further escalation by providing solutions.
02/2018 to 04/2018
Sales Associate Erickson Living Matthews, NC,
  • Ensure high levels of customer satisfaction by delivering excellent sales and service.
  • Assess customer's needs and provide assistance and information about the product.
  • Comply with inventory control procedures.
  • Process point of sale purchases and handle returns of merchandise.
  • Remain knowledgeable of product line features.
  • Welcome customers to the store and answer their questions.
Education and Training
Expected in 2018
:
De Toledo High School - Los Angeles, CA
GPA:
Expected in 2022
Bachelor of Arts: Anthropology
University of Oregon - Eugene, OR,
GPA:
Activities and Honors
Certifications
  • SafeServ Certified: Food Handler

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Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
  • De Toledo High School
  • University of Oregon
Job Titles Held:
  • Waitress
  • Stylist
  • Camp Counselor
  • Sales Associate
Degrees
  • Bachelor of Arts