Waitress resume example

• Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
• Operated POS terminals to input orders, split bills and calculate totals.
• Documented food orders and ran items to guest tables in dining room.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.

I worked for Shangri-La for over five years. I've work many different positions while I worked for this company and was well trusted from each department. busser, turn-house, beverage cart, waitress, banquet, bartender, head waitress and front desk. Customer service skills, time management and working well under high stress.

I was in charge of maintaining the front desk and answering phone calls from title companies. CIA Services is an Home Owner’s Association that manages thousands of communities in Texas. I was in charge of scanning checks and processing them, changing the information in the system, invoices, deposits and great customer service. I was required to look over the deed or settlement fully and enter the information on either of the documents into our system and deposit the checks, scan the closing documents, invoice (if needed) and scan all of the checks to the bank by 4:30. This job required a lot of patience, time management, efficiency, organization and focus to complete all of my daily duties by 6 pm.