Friendly team member with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Resourceful Coordinator possessing outstanding prioritization, multitasking, and planning abilities to juggle responsibilities. Systematic and methodical professional offering 2 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities. Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting, and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Skills
Regulatory compliance
Safe food handling
Food safety understanding
Menu knowledge
Liquor, wine and food service
Sales Techniques
Point of Sale (POS) system operations
Infection control procedures
Patient relations
Quick problem solver
Quality assurance controls
Team oversight
PPE use
Working collaboratively
Friendly, positive attitude
Active listening
Organization
Document control
Experience
04/2022 to Current
Production Team MemberRegal Cinemas Corporation – Waterbury, CT,
Set up and operated production equipment according to daily work orders and safety procedures.
Moved items between machines, conveyors and transport equipment to meet production needs.
Examined final products for conformance with quality and design standards.
Unloaded and sorted products and transported items to proper locations.
Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders.
Kept operations area neat and orderly to minimize obstacles.
Set up and operated production machinery according to company's specific standards and protocols.
Attended regular training sessions to increase machine operating skills.
Worked at fast and steady pace to meet production goals.
Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
Accomplished production goals by working with speed and accuracy.
Operated equipment safely and in compliance with company policies and procedures.
Diligently maintained safety and quality standards.
Completed product assembly according to standardized procedures.
Inspected and repaired products to meet project expectations.
Adjusted controls or stopped machines and opened holding devices to correct problems.
Monitored and evaluated equipment operations to identify failures or malfunctions and troubleshoot issues accordingly.
Assembled components into finished product and performed quality inspection to clear for shipment.
Recognized defective material and reported issues to management.
Troubleshot issues with machines and made repairs.
Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
Improved efficiency and productivity by eliminating waste and production constraints.
Recommended process improvements to enhance operational safety and efficiency.
Set up and tended equipment with machine operators to complete runs.
Used hand and power tools to perform operational and routine tasks.
Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
03/2019 to 04/2022
WaitressGuest Services, Inc. – Longmire, WA,
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Greeted customers, answered questions, and recommended specials to increase profits.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Minimized customer wait times by taking and filling large volume of orders each day.
Transported dirty tableware from dining room to dishwashing area for proper cleaning.
Set up dining room to meet hospitality and service standards.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Developed strong and lasting resident relationships.
Documented food orders and ran items to guest tables in dining room.
Provided timely checks on guest needs and brought requests.
Refilled drinks and checked with diners to meet specific needs.
Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
Monitored dining rooms for safety and customer needs.
05/2017 to 02/2021
ServerPower School – Roanoke, VA,
Greeted customers, answered questions, and recommended specials to increase profits.
Operated POS terminals to input orders, split bills, and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers, and garnishes to assist kitchen staff.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Completed opening and closing checklists to facilitate smooth restaurant operations.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Relayed orders and special requests to cooks.
Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
08/2016 to 02/2018
CoordinatorWestminster Village – West Lafayette, IN,
Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Welcomed employees and guests, addressing needs with accurate information and support.
Managed administrative processes and prepared key reports and documentation.
Conducted new employee orientation to introduce employees to policies, culture and objectives.
Advised managers on organizational policies and recommended needed changes.
Completed employee performance evaluations to identify deficiencies and recommend improvement strategies.
Managed daily functions by leveraging leadership abilities and industry knowledge.
Managed scheduling and payroll for team
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Provided effective quality control oversight and eliminated downtime to maximize revenue.
Supervised team of CNA's, promoting positive work environment through effective communication, active engagement and hands-on assistance.
04/2013 to 09/2016
CNA Company Name – City, State,
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Administered medications to patients and performed follow-ups regarding prescriptions and supplements.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Took patients' blood pressure, temperature and pulse and documented height and weight.
Delivered high level of care to every patient.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Observed patient conditions compassionately, listened attentively and reported abnormal changes to supervisor verbally and in writing while also following up with patient.
Played games with patients to boost mood, improve memory and provide light entertainment.
Education and Training
Expected in to to
GED: Pekin Community High School, Pekin - Pekin, IL, GPA:
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