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waitress resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dynamic restaurant professional with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Adaptable [Job Title] offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent and capable team member in FOH and BOH operations. Bringing [Number] years of experience with [Type] food service.

Outgoing [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Goal-focused [Job Title] well-versed in [Type] restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Maximize table turnover to take advantage of every sales opportunity without sacrificing service.

Efficient [Job Title] with strong interpersonal and coaching skills. Background in [Type] and [Type] restaurants. Talented at delivering food to guests and turning dining tables rapidly to maximize team efficiency. Offering [Number] years of experience in progressive roles with increased accountability.

Focused Waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Trained in [Technique] and [Software] use.

Hardworking [Job Title] skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with [Number] years of experience.

Skills
  • Safe food handling
  • Menu memorization
  • Point of Sale (POS) system operations
  • High-volume dining
  • Check payment processing
  • Relationship management
  • Food safety understanding
  • Effective sales techniques
  • Dish preparation
  • Table setting arrangements
  • Effective customer upselling
  • Liquor, wine and food service
  • Prompt table clearance
  • Food inspection
  • Regulatory compliance
  • Price memorization
  • Service prioritization
  • Dining customer service
  • Menu knowledge
  • Bussing expertise
  • Buffet setup and takedown
  • Seating assignment preparation
  • Conflict and dispute resolution
Experience
08/1997 to Current
Waitress Hilton Worldwide Honolulu, HI,
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Calculated charges, issued table checks and collected payments from customers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
08/1991 to 05/1998
Waitress Hilton Worldwide Vancouver, WA,
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Calculated charges, issued table checks and collected payments from customers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
07/1989 to 05/1991
Cashier/Deli Worker Evraz, Inc. Portland, OR,
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Worked closely with front-end staff to assist customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
05/1987 to 08/1988
Laborer Kohen's Cleaning Service City, STATE,
  • Implemented step-savers that reduced cleaning time per room by [Time] to [Time] while maintaining company quality standards.
  • Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
Education and Training
Expected in 06/1991 to to
High School Diploma:
Lock Haven High School - Lock Haven, PA,
GPA:

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Resume Overview

School Attended

  • Lock Haven High School

Job Titles Held:

  • Waitress
  • Waitress
  • Cashier/Deli Worker
  • Laborer

Degrees

  • High School Diploma

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