, , 100 Montgomery St. 10th Floor (555) 432-1000 , resumesample@example.com Customer service professional with 9+ years in customer/patient relationships. I have furthered my education to excel in the medical field.
Adaptive team player
High-energy attitude
Sample collection techniques
Empathetic customer service
Vital Signs
EKG
Venipuncture/Capillary Puncture
Call in prescriptions
Prior authorizations of medications and DME
Ability to multitask in a high volume work atmosphere
12/2020 to Current Waitress Marriott International | Coconut Grove , FL ,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Increased sales of high margin menu items through effective upselling.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
01/2019 to 11/2019 Medical Assistant Providence Health & Services | Mission Viejo , CA ,
Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Batch-scanned and indexed patient charts to improve data availability while maintaining security.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Assessed, documented and monitored vital signs for more than 20 patients per day.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Printed and filed examination data records according to HIPAA patient standards.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
05/2018 to 01/2019 Maid Maidpro | Arlington , MA ,
Washed and polished glass windows and doors to keep entryways clear and professional.
Requested maintenance orders to fix non-working equipment and address room damage.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Organized supplies for efficient use based on expected customer needs.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Checked inventory for required supplies and made lists for needed cleaning products.
Interacted pleasantly with clients and guests when performing daily duties.
Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
Interacted positively with residents while cleaning apartments and common areas.
Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
Performed various laundry duties, including folding, ironing and pressing.
07/2015 to 05/2018 Waitress Marriott International | Bellevue , WA ,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Increased sales of high margin menu items through effective upselling.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Expected in 05/2015 High School Diploma | Pearl River High School , Pearl River, LA , GPA:
Expected in | Nursing Delgado Community College , New Orleans , LA GPA:
Expected in 12/2020 Certification | Phlebotomy Hema Phlebotomy , Picayune, MS , GPA:
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