waitress resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills .
Safety Technician with 1.5 years Reviewing workplace layout and typical hazards to recommend and implement installation of standard and specialized safety equipment. Familiarized employees and management with operation of and rationale for safety systems in place. Vigilant specialist securing client health and welfare through knowledge and implementation of effective safety solutions.
Skills
Point of Sale (POS) System Operations
Menu Memorization
High-Volume Dining
Bathroom Servicing
Cool Under Pressure
High Energy and Stamina
Verbal and Written Communication
Conflict and Complaint Resolution
Team Player
Specials Promotion and Upselling
Customer Service and Rapport
Age Verification
Transactions and Cash Handling
Able to Lift 30 Pounds
Warm and Friendly
Relationship Building
Staff Training
Upselling and Cross Selling
PPE Guideline Compliance
Relationship Management
Sales Techniques
Experience
Waitress, 05/2021 - 08/2021 Cache Creek Casino Resort – Brooks, CA,
Greeted customers, answered questions and recommended specials to increase profits.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Presented food and beverages to guests at tables.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Presented menus to patrons to answer questions about menu items and make recommendations.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Greeted customers, answered questions and recommended specials to increase profits.
Served high volume of tables at once and simultaneously supervised serving staff.
Trained new wait staff team members in proper procedures and important standards of establishment.
Calculated charges, issued table checks and collected payments from customers.
Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Provided exceptional service to high volume of daily customers.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Completed opening and closing checklists to ensure smooth restaurant operations.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Implemented new POS system and trained staff members on use.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Promoted safe working conditions by monitoring safety procedures and equipment.
Delegated work to staff, setting priorities and goals.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Explained goals and expectations required of trainees.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Safety Representative, 05/2016 - 10/2016 Pilgrims Pride Corp – City, STATE,
Trained employees and managers in standard safety procedures, use of safety equipment and behavior-based safety observation techniques.
Performed basic repairs and preventive maintenance on safety equipment throughout facility, maintaining network of over [Number] hazard detection devices.
Inspected and tested fire alarms, carbon monoxide detectors, emergency generators and other safety and emergency systems for full functionality.
Identified and raised awareness of prevalent unsafe behaviors, executing injury prevention efforts to instill facility personnel with core value of workplace safety.
Inspected job sites for hazardous conditions, excessive noise and PPE use.
Oversaw implementation of new safety methods and processes, providing employees with seminars and hands-on instruction on safe work techniques
Sustained safety protocols, ensuring proper, cost-effective and safe handling of equipment and materials.
Advised management on current available safety technologies and equipment appropriate for installation or implementation within facility.
Audited facility-wide safety procedures, risk assessments, inspections and meetings [Timeframe] to verify compliance with policies and identify potential threats.
Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.
Education and Training
Associate of Arts: Business Management, Expected in - Lsu At Eunice - Eunice, LA, GPA: Status -
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