Waitress Resume Example
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WAITRESS
Summary
Enthusiastic and vivacious server with a dedication to the customer's needs and desires. Outgoing, skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
Skills
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Experience
07/2018 - 12/2018
Healthcare Services Group － Mcallen , TXWaitress
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers.
- Maintained regular attendance at Mike's Drive In as well as Taco Bell for the duration of employment through Mike's Drive In.
- Checked order accuracy and food quality before delivering to customers.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Maintained regular attendance at Mike's Drive In while also working for Taco Bell.
06/2017 - 09/2019
Westrock Company － Cerritos , CAService Crew
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
- Washed and sanitized dishes after every use to protect customers.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Boosted sales by listening carefully to guests and promoting appropriate specials and offering menu ideas to help in order selection.
- Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
- Mastered multiple crew functions, including order assembly, serving, cooking, hosting, bussing, counter and drive-through.
- Restocked paper products and condiments at self-service areas during periods of downtime.
- Resolved customer complaints with urgency and positive action to satisfy guests and promote return visits.
- Operated fryers and grills, assisted with putting orders together and bagged items for customers.
- Restocked supplies, removed trash and cleaned areas.
- Prioritized and completed tasks throughout every shift to support store operations.
- Pitched in to perform observed needs during customer lulls without waiting to be asked by management.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Demonstrated technical expertise and became go-to person on computerized credit and debit card payment system and time clock system.
- Completed accurate food orders using POS terminal and relayed special conditions to kitchen staff.
- Verified orders and bagged items for easy transport.
- Delivered food and drink items quickly to help minimize customer wait times.
- Maintained regular attendance at Taco Bell while also working for Mike's Drive In.
07/2019 - 11/2019
Radiant Senior Living － Bozeman , MTCaregiver
- Worked with supervisory medical staff to review cases and improve care.
- Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
- Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Reported concerns to supervisor to maintain optimal care for all client needs.
- Fostered relationship with client, providing companionship and counseling.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
07/2019 - 11/2019
Mohegan Sun － Uncasville , CTCashier
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find necessary store items.
- Learned roles of other departments to provide coverage and keep store operational.
Education and Training
06/2018
Milwaukie Academy of The ArtsCity, StateHigh School Diploma
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Resume Overview
School Attended
- Milwaukie Academy of The Arts
Job Titles Held:
- Waitress
- Service Crew
- Caregiver
- Cashier
Degrees
- High School Diploma
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