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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Summary

Enthusiastic and vivacious server with a dedication to the customer's needs and desires. Outgoing, skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Skills
  • Menu memorization
  • Point of Sale (POS) system operations
  • High-volume dining
  • Safe food handling
  • Service prioritization
  • Regulatory compliance
  • Table setting arrangements
  • Food safety understanding
  • Conflict and dispute resolution
Experience
07/2018 - 12/2018
Mike's Drive In - Milwaukie, OregonWaitress
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Maintained regular attendance at Mike's Drive In as well as Taco Bell for the duration of employment through Mike's Drive In.
  • Checked order accuracy and food quality before delivering to customers.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maintained regular attendance at Mike's Drive In while also working for Taco Bell.
06/2017 - 09/2019
Taco Bell - Milwaukie, OregonService Crew
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
  • Washed and sanitized dishes after every use to protect customers.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Boosted sales by listening carefully to guests and promoting appropriate specials and offering menu ideas to help in order selection.
  • Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
  • Mastered multiple crew functions, including order assembly, serving, cooking, hosting, bussing, counter and drive-through.
  • Restocked paper products and condiments at self-service areas during periods of downtime.
  • Resolved customer complaints with urgency and positive action to satisfy guests and promote return visits.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Restocked supplies, removed trash and cleaned areas.
  • Prioritized and completed tasks throughout every shift to support store operations.
  • Pitched in to perform observed needs during customer lulls without waiting to be asked by management.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Demonstrated technical expertise and became go-to person on computerized credit and debit card payment system and time clock system.
  • Completed accurate food orders using POS terminal and relayed special conditions to kitchen staff.
  • Verified orders and bagged items for easy transport.
  • Delivered food and drink items quickly to help minimize customer wait times.
  • Maintained regular attendance at Taco Bell while also working for Mike's Drive In.
07/2019 - 11/2019
Jeramy Ybarra Foster Care - Lake Oswego, ORCaregiver
  • Worked with supervisory medical staff to review cases and improve care.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Reported concerns to supervisor to maintain optimal care for all client needs.
  • Fostered relationship with client, providing companionship and counseling.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
07/2019 - 11/2019
Domino's Pizza - Milwaukie, ORCashier
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
Education and Training
06/2018
Milwaukie Academy of The ArtsMilwaukie, ORHigh School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Mike's Drive In
  • Taco Bell
  • Jeramy Ybarra Foster Care
  • Domino's Pizza

School Attended

  • Milwaukie Academy of The Arts

Job Titles Held:

  • Waitress
  • Service Crew
  • Caregiver
  • Cashier

Degrees

  • High School Diploma

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