SEARCH

Waitress Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
N
WAITRESS
Summary

Personable and hard worker with background providing exemplary customer service in a variety of settings. Practiced in use of POS systems and proficient in money handling. Deliver effective loss prevention and thorough product knowledge with minimum instruction and training periods. Very fast learner with drive to be the best at any given task.

Responsible retail professional with excellent sales, service and interpersonal skills.

Committed to making every customer feel welcome and assist with any need. Team-oriented professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing 10 years' experience in customer service settings.

Upbeat, customer-focused Sales Associate. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Skills
  • Point of Sale (POS) system operations
  • Menu memorization
  • Effective sales techniques
  • Service prioritization
  • Effective customer upselling
  • Sales monitoring
  • Product and service knowledge
  • Retail space planning
  • Staff training and development
  • Inventory management
  • Customer relations
  • Retail operations management
  • Customer assistance
  • Money handling
  • Teamwork
  • Cash register operation
  • Customer service
  • Invoice generation
  • Supervision
  • Organization
  • Communications
Experience
Waitress
Galax, VACiro's Pizza & Subs/May 2010 to Current
  • Ensured that customers feel that they have had more than adequate and friendly service each visit.
  • Minimized customer wait times by efficiently taking and filling a large volume of orders each day.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Increased sales of key menu items through effective upselling.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to any and all questions.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
Assistant Manager
Galax, VACockerham's BP/Jun 2015 to Apr 2018
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards and productivity.
  • Planned and prepared workflow schedules, delegating tasks for 7-member team.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands based on season and other factors.
  • Completed inventory audits monthly to identify sales, losses, and project future demands.
  • Delegated daily tasks to team members to optimize team productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Evaluated employee performance and developed improvement plans.
Child Caregiver
Galax, VALiddle Tykes Child Development Center/May 2011 to Jun 2012
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Enforced rules to teach manners and maintain safe environment.
  • Recorded information about behavior, nutrition intake, and hygiene/diaper changes, etc.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Secured indoor and outdoor premises to protect children under care and proper supervison.
  • Delivered exceptional care and nurturing to groups of children between ages 0 and 12.
  • Led children in tidying up, handwashing and friendly actions to teach responsibility and healthy social engagement.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Incorporated music and art activities to encourage creativity and expression.
  • Maintained organized and clean classroom and work areas.
  • Kept children safe and secure at all times.
Education and Training
High School DiplomaCarroll County Public High SchoolMay 2011Hillsville, VA
  • National Honor Society Member throughout high school.
  • Sole student selected for residential Governor's School at UVA Wise for Carroll County Public Schools (2010).
  • Member of CCHS MACC team (2010).
  • Honor Roll student throughout high school.
  • FCA Member throughout high school.
  • Ranked in Top 25% of 2011 class.
  • Graduated with an advanced diploma with four governmental seals of excellence.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Ciro's Pizza & Subs
  • Cockerham's BP
  • Liddle Tykes Child Development Center

School Attended

  • Carroll County Public High School

Job Titles Held:

  • Waitress
  • Assistant Manager
  • Child Caregiver

Degrees

  • High School Diploma

Similar Resumes

View All
Waitress-resume-sample

Waitress

IHOP

Orlando, Florida