I was previously a hostess and waitress for the past few years. I am able to successfully interact with customers of various backgrounds. I am also able to successfully resolve problems and answer customer's questions in a positive manner. My attitude towards customers are very positive and polite.
Due to my outstanding customer service and attention to detail, I have received consistent positive comments on the customer feedback cards and earned great tips.
Interact with customers in a busy, crowded restaurant; enthusiastically accept payments from customers; assist kitchen staff with food preparation; perform duties as supervisor when necessary; greet customers, developed rapport; prepare and serve alcoholic beverages in accordance with Texas State liquor laws; responsible for serving up to 100 patrons per dinner shift; trained new servers in protocol and etiquette; promote customer satisfaction through personal interaction; demonstrate ability to interact with customers from diverse cultures and backgrounds; transform "difficult" customers into loyal, repeat guests by leveraging strengths in premium service delivery and ability to find win-win resolutions.
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