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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Summary

Adaptable waitress offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent and capable team member in FOH and BOH operations. Bringing years of experience with food service.

Dynamic restaurant professional with years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Efficient waitress with strong interpersonal and coaching. Talented at delivering food to guests and turning dining tables rapidly to maximize team efficiency. Offering years of experience in progressive roles with increased accountability.

Outgoing waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and years of experience.

Goal-focused waitress well-versed in restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Maximize table turnover to take advantage of every sales opportunity without sacrificing service.

Focused Waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times.

Energetic Waitress with years of experience in dining. Expert in managing over 13 tables at once with perfect accuracy and efficiency. Skilled with fantastic memorization abilities and outgoing personality.

Hardworking waitress skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with years of experience.

Self-motivated and dependable waitress capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering years of experience working in restaurants.

Hardworking waitress with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Dynamic restaurant professional with years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Dynamic restaurant professional with years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Skills
  • Point of Sale (POS) system operations
  • Effective sales techniques
  • Menu memorization
  • High-volume dining
  • Safe food handling
  • Check payment processing
  • Seating assignment preparation
  • Dining customer service
  • Sales techniques
  • Prompt table clearance
  • Relationship management
  • Price memorization
  • Menu knowledge
  • Bussing expertise
  • Food inspection
  • Food safety understanding
  • Table setting arrangements
Experience
September 2014
to
April 2020
Memory Lane Cafe Gilbert, MNWaitress
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Carried 4 plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3 compartment sink.
  • Inspected restrooms for cleanliness and availability of supplies 1 times per shift.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Minimized customer wait times by efficiently taking and filling alot of orders each day.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Prepared salads and appetizers to back up kitchen staff.
September 2014
to
April 2020
Memory Lane Cafe Gilbert, MNCook
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
  • Operated all kitchen equipment safely to avoid injuries.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Grilled and deep fried various foods, including chicken, fish and fries.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Sourced vendors and negotiated agreements to cut supply costs without affecting quality.
  • Created orders simultaneously during busy periods with high accuracy, maintaining customer satisfaction and loyalty.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Coordinated food orders, organizing timely deliveries to each table.
  • Placed frequently used food such as turkey and gravies in proper storage containers and placed perishable items in refrigerator.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
December 2006
to
December 2019
Giants Ridge Golf & Ski ResortBiwabik, MNHousekeeper
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Swept and damp-mopped private stairways and hallways.
  • Swept and vacuumed floors, hallways and stairwells.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Checked average 13-18 rooms per day to verify vacancies post-checkout.
  • Dusted and vacuumed all assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Responded to guest requests for linens and neccesity items quickly, which increased patron satisfaction rates on company scorecards.
  • Reduced average cleaning time per room
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Used provided cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Supplied guests with extra towels and toiletries when requested.
  • Changed and laundered sheets, removing stains by using provided cleaner to restore all linens to pristine condition.
  • Cleaned rooms to satisfaction.
  • Thoroughly cleaned establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Cleaned, sanitized and restocked bathrooms every day to keep facilities fresh.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
August 2012
to
August 2015
The Cleaning AuthorityPlymouth, MNHouse Cleaner
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Thoroughly cleaned house, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Completed organized, cleaned and sanitized rooms, including kitchens, bedrooms, living rooms, and bathrooms.
  • Properly swept, vacuumed and mopped all floor surfaces of the house.
  • Checked and changed linens throughout houses and washed and dried dishes.
  • Collected and disposed of garbage and debris from ashtrays and trash cans and placed trash receptacles outside for pickup.
  • Utilizes digital timekeeping system to document hours worked per day.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Met with clients, to ensure each job is met with complete satisfaction.
  • Cleaned, sanitized and restocked bathrooms every visit to keep facilities fresh.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Dusted and vacuumed all assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Used all equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
  • Completed jobs each day while maintaining satisfaction rating from customers.
  • Swept and damp-mopped private stairways and hallways.
Education and Training
November 2013
Mesabi East SecondaryAurora, MNGED
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Resume Overview

Companies Worked For:

  • Memory Lane Cafe
  • Giants Ridge Golf & Ski Resort
  • The Cleaning Authority

School Attended

  • Mesabi East Secondary

Job Titles Held:

  • Waitress
  • Cook
  • Housekeeper
  • House Cleaner

Degrees

  • GED

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