waitress resume example with 12+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Attentive office support professional with proven track record of providing exceptional administrative, organizational, and customer service support. Skilled in database and spreadsheet programs, calendar management, and filing systems. Excellent communicator with the ability to build and maintain relationships with clients, customers, and colleagues. Compassionate childcare professional accomplished at developing a positive and nurturing environment for children to learn and grow. Thoroughly knowledgeable in planning activities and providing guidance to help children reach their developmental milestones. Committed to ensuring children are safe, secure and progressing in their development.
Skills
Client Correspondence
Records Coordination
Document Control
Data Entry
Information Updates
Paperwork and Documentation
Clerical Experience
Recording Messages
Staff Training
Records Organization
Microsoft Office
Informational Packets
Data Entry and 10 key
Recordkeeping Requirements
Calendaring and Scheduling
Multimedia Educational Software
Government Regulations
Developing Social Skills
Office Systems Management
Work History
06/2009 to 05/2013WaitressTraditions Spirits | Davis, OK,
Used cash registers and credit card machines to cash out customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Bussed and reset tables to keep dining room and work areas clean.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Trained new waitstaff on proper food handling, customer service and safety procedures.
08/2009 to 05/2013WaitressTraditions Spirits | Duncan, OK,
Used cash registers and credit card machines to cash out customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Bussed and reset tables to keep dining room and work areas clean.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Trained new waitstaff on proper food handling, customer service and safety procedures.
09/2014 to 08/2016BartenderMarriott Vacations Worldwide | Galloway, NJ,
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Recruited and trained new bartenders and barbacks to help maintain talented team.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Obtained cash bank and stocked service bar to prepare for operation.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Helped management plan and serve bar menu exceeding customer expectations.
08/2016 to CurrentChildcare ProviderThe Boar's Head | Charlottesville, VA,
Utilized computer and job-related software to maintain and update filing, inventory, and database systems
Maintained composure in dealing with conditions of urgency and in pressure situations
Interacted with clients to resolve issues or answer questions regarding services rendered by company
Mobilized office operations by sorting deliveries and ordering and organizing supplies
Wrote reports on research findings or other topics based on information gathered from interviews and surveys
Examined documents and forms for accuracy, enforcing conformance to company rules and regulations
Scheduled appointments, maintaining calendars for personnel
Supported staff by performing data entry and completing administrative duties
Developed age-appropriate activities to engage children and foster learning
Communicated with children's parents or guardians about daily activities, behaviors, and related issue
Kept records on individual children, including daily observations and information about activities, meals served, and medications administered
Performed general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls
Sorted and indexed information, setting up and maintaining specialized filing systems
Attended meetings to record and transcribe minutes
Computed, record and proofread data and other information, such as records, and reports
Typed, formatted, and proofread outgoing correspondence and documents.
Education
Expected in 06/2012 to to High School Diploma | Iowa Park High School, Iowa Park, TX, GPA:
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