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Waitress Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

The time is now to advance my career to the next level, all my children are in school, I feel like this is the perfect opportunity to get back into what I know I’m skilled and qualified to do and what my previous record has always shown I excelled at which is communication, sales and customer service.

Skills
  • Problem solver
  • Advertising
  • Budget
  • Communication skills
  • Contracts
  • Positive Non Profit Client Relations
  • Customer Service
  • Product development
  • Event planner
  • Marketing
  • Microsoft Excel & Word
  • Team Leader
  • Problem solving
Experience
Waitress, 09/2019 to Current
Monarch Casino Black Hawk Black Hawk, CO,
  • Increased sales of high margin menu items through effective upselling.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
S&g, Customer Service Sales Representative, 08/2018 to 01/2019
Hca Sanford, FL,
  • Problem solving
  • Recruit new businesses
  • Sale products in large bulk
  • Provide insight to companies on financing
  • Create invoices
  • Follow up with all orders
  • Create deals that fit each company profile
  • Meet sale goals
  • Customer service
  • Computer skills.
  • 40-45 WPM
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Recognized by management for providing exceptional customer service.
  • Fostered strong relations with Ace hardware and pilot stores among other clientele and suppliers by gaining trust by the bottom dollar our company saved them on their inventory budgets
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Analyzed regional market trends to distinguish best courses of action for company.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Small Business Owner, 03/2009 to 06/2014
Self-employeed City, STATE,
  • Created a start up company through a page on fb as there was no fb marketplace.
  • Produce product development
  • Gained clients and customers through promo contest every Friday pm.
  • Created social media campaigns
  • Invoice and payment collection.
  • Bought out a clothing line to sale
  • Formed and sustained strategic relationships with clients.
  • Implemented effective customer service surveys to encourage feedback.
  • Leveraged social media, including Facebook, to expand market reach and facilitate sales
Marketing Director, 01/2000 to 01/2011
Excel Models And Talent City, STATE,
  • Customer Service Sales Team Leader
  • Evaluated and enhanced content of online pages, blog posts and social media platforms.
  • Designed visionary sales-driven programs and promotions to expand existing advertising methods.
  • Directed ongoing market research for use with future marketing plans.
  • Created and implemented in-house, revenue-generating marketing to streamline and enhance market strategies and support merchandising and advertising
  • Boosted sales by developing new product marketing strategies.
  • Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign effectiveness to clients.
  • Developed and implemented strategic marketing campaigns, including site promotions and engaging digital content.
  • Devised innovative strategies to drive customer engagement.
  • Applied market knowledge and customer insight analysis to drive sales through targeted promotions.
Education and Training
Bachelor of Arts: Communication Studies/Speech Communication and Rhetoric, Expected in 05/2003
to
University of Central Arkansas - Conway, AR
GPA:
  • Student government-freshman class president
  • Alpha Sigma Tau Member -parliamentarian
  • Drama team
  • Channel 1 weather and news anchor
  • Channel 11 Little Rock intern
  • Completed continuing education In speech articulation and dialect
  • Member of the University of Central Arkansas alumni association
  • Dean's List Honoree 2000-2003
  • Graduated UCA with an accumulative GPA of 3.89
  • Southwestern Bell leadership scholarship essay Recipient
  • UCA Drama scholarship
  • UCA academic scholarship -4 years
  • Major in Mass Communications
  • Minor in Speech And public relations
  • UCA Honor Society Member
  • Intramural sports: basketball and football
  • Magna cum laude graduate

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Resume Overview

School Attended
  • University of Central Arkansas
Job Titles Held:
  • Waitress
  • S&g, Customer Service Sales Representative
  • Small Business Owner
  • Marketing Director
Degrees
  • Bachelor of Arts

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