Outgoing waitress offering extensive knowledge of hospitality etiquette, food preparation
and superior customer service. A hospitable, presentable and hard working team player who
possesses a high energy and outgoing personality; with a dedication to positive guest relations
who desires a position as a server or hostess in a fast-paced restaurant or bar. High volume
dining, customer service and cash handling background. Always focused on making sure
that every guest is served to the highest possible standards by having an outgoing, polite and
professional attitude towards all patrons. Constantly working hard to ensure that guest
expectations are met and that their time being served is a memorable experience. Organized,
independent worker with strong time management skills. Detail-oriented and able to learn
new tasks quickly and effectively.
Highly responsible and reliable High volume dining expierance
Point of Sale system operation Upbeat, outgoing and positive
Works well under pressure Food safety understanding
Exceptional interpersonal skills Great team player
Able and willing to work varying shifts Clean and neat
including weekends and holidays.
Confidentiality, integrity, and Availability
Promoted to Assistant Manager through Sonic Drive-In after only being employed for
three months in 2013.
Awarded employee of the month in 2014 at Harbor Freight Tools.
I was pushed from a Hostess position to a Waitress position and trained in fine dining
in just about a week at my most previous job, due to acquiring great customer service
WaitressSpice Asian Fusion - Fine Dining, Sushi and Vietnamese Cuisine － New Port Richey, FL
June 2016 Maintained knowledge of current menu items,garnishes,ingredients and preparation
Highly efficient in POS systems
Delivered exceptional service by greeting and serving customers in a timely,friendly
Worked over time shifts during busier periods
Answered questions about menu selections and made recommendations when
Effectively communicated with kitchen staff regarding customer allergies,dietary
needs and other special requests
Regularly checked on guests to ensure satisfaction with each food course and
Accurately recorded orders and partnered with team members to serve food and
beverages that exceeded the guests' expectations
Maintained a professional tone of voice and words at all times
Supported other areas of the restaurant as necessary,such as setup, cleanup, prep
work and equipment maintenance
Clear and reset tables to prepare them for the next quest
Kept track of and maintained all of my own cash and receipts to be handed in at the
end of each shift
Skillfully anticipated and addressed guests' service needs.
CashierHarbor Freight Tools － New Port Richey Port Richey, FL
November 2014 Worked with customer service to resolve issues.
Provided professional and courteous service at all times.
Operated cash register with proficiency.
Opened new inventory and stocked and rotated merchandise.
Bagged merchandise by following standard procedures.
Assessed customer needs and responded to questions
Assisted with overnight stocking and unloading shipments when needed
Issued receipts for purchases
Kept the store and my work area cleaned at all times
Worked as a team player to ensure company and guests' standards
December 2012 Sonic Drive-In.
Assistant Manager/ Car
November 2013 Monitored the daily activities of 8 or more other employees
Addressed negative customer feedback immediately
Effectively communicated with team members to maintain clearly defined
Resolved customer questions, issues and complaints
Maintained detailed administrative and procedural processes to improve accuracy
Made sure food was prepared and delivered in a timely fashion
Oversaw all parts of the establishment and made sure everyone was providing the
best service possible
Assisted in taking orders and preparing orders in the kitchen when needed
Was responsible for handling, making change, and keeping track of all moneys through
a protected safe
Assisted in receiving truck orders and inventory
Kept a clean and sanitary environment at all times
Maintained a professional and respectable demeanor at all times.
Education and Training
High School Diploma: General EducationManatee Tech Front Range Community College － Bradenton Fort Collins, FL CO, United StatesGeneral Education
Bachelor of Arts: Elementary EducationManatee Tech － Bradenton, FL, United StatesElementary Education
Trained in all aspects of an administrative setting.
Administrative, Adobe Illustrator, Photoshop, allergies, Scheduling appointments, cash register, strong communication skills, interpersonal skills, customer service, equipment maintenance, fashion, Filing, Food safety, Internet proficient, inventory, Excel, PowerPoint, Windows 98, Microsoft Word, Works, neat, next, POS, processes, quest, receiving, Scanning, self-starter, tables, team player, Answering phones, Time management