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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Responsible [Job Title] with [Number] years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude.

Results-driven Waitress with [Number] years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.

Sociable [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Goal-focused [Job Title] with [Number] years of experience working in high-end, fine dining restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Dedicated to maximizing table turnover to take advantage of every sales opportunity without sacrificing service.

Customer-oriented [Job Title] with [Number] years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction [Number]% by maintaining upbeat attitude, quickly attending to guests and [Action].

Skills
  • Point of Sale (POS) system operations
  • Menu memorization
  • High-volume dining
  • Regulatory compliance
  • Menu knowledge
  • Food safety understanding
  • Dining customer service
  • Table Bussing
  • Check payment processing
  • Buffet setup and takedown
  • Service prioritization
  • Seating assignment preparation
  • Safe food handling
  • Dish preparation
  • Effective customer upselling
  • Sales Techniques
Experience
Waitress, 09/2020 to Current
Monarch Casino Black HawkReno, NV,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Carhop, 03/2005 to 03/2006
Sonic Drive-InCave City, KY,
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Answered product and order questions accurately and professionally.
  • Completed Carhop training program in [Timeframe].
  • Delivered food within [Number] minutes to meet quality and service standards.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Maintained [Number]% order accuracy in high-volume times.
  • Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Verified orders and bagged items for easy transport.
  • Carried trays weighing up to [Number] pounds to correct cars.
  • Reported issues with customers and orders to supervisors.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Completed opening, closing and shift change tasks to promote store efficiency.
Auto Detailer, 03/1999 to 03/2002
Caliber CollisionCorona, CA,
  • Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine.
  • Cleaned cars both externally and internally by hand or by use of automated equipment.
  • Inspected vehicles prior to service and immediately afterwards to make sure there was no damage.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Vacuumed car interiors to remove any dirt and debris.
  • Identified issues affecting safety and brought up to shift supervisor for resolution.
  • Scrubbed, scraped and sprayed machine parts, equipment and vehicles using scrapers, brushes, cloths, cleaners, disinfectants, vacuums and hoses.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
High School Diploma: , Expected in 05/1999
Pawnee High School - Pawnee, OK
GPA:

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Resume Overview

School Attended

  • Pawnee High School

Job Titles Held:

  • Waitress
  • Carhop
  • Auto Detailer

Degrees

  • High School Diploma

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