Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Resourceful Merchandiser works effectively and productively within negotiated time frames. Adept at remaining focused on projects from beginning to completion, while paying close attention to detail. Committed to staying current on market trends and consumer interests. Collaborates with manufacturers to create best product plans and boost sales revenue.

Skills
  • Leadership
  • Creative
  • People person
  • Determined
  • Hard worker
  • Motivated
  • Passionate about any job I do
  • Willing/wanting to learn new things
  • Effective customer upselling
  • Price memorization
  • Sales Techniques
  • Seasonal promotions
  • Problem resolution
  • Team building
  • Customer service
  • Project organization
  • Planning and coordination
  • Communications
  • Relationship development
Experience
08/2020 to Current
Waitress Traditions Spirits Terral, OK,
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Increased sales of high margin menu items through effective upselling.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
08/2010 to Current
Southern Starz Cheer & Dance Co Fullbeauty Brands New York, NY,
  • Executed [Type] strategies to foster better customer service and promote positive and engaging environment for all.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Automated office operations, managed client correspondence and tracked records.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Studied existing procedures and policies to offer optimal leadership to employees and [Type] operations when standing in for absent managers.
02/2019 to 06/2020
Merchandise Coordinator Star Systems City, STATE,
  • Ordered supplies and products based on accurate forecasting.
  • Designed sales floor according to newest and most-sold products.
  • Checked products for quality and accurate pricing.
  • Monitored various product markets and made orders and pricing accordingly.
  • Created daily [Type] reports and monitored [Action] to effectively manage inventory turnaround times.
  • Monitored departmental product shrinkage and reported it to executives.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Managed vendor chargebacks and follow up to maintain balanced inventory.
  • Upheld stock levels and pricing for multiple product lines.
  • Met and exceeded quarterly sales quotas by [Number]%.
  • Built effective partner store relationships to improve customer satisfaction.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Printed labels and tags for for-sale merchandise.
  • Researched current and past business performance using online systems and available reports.
  • Identified labels, trends and opportunities by sampling competitor shopping experiences.
  • Authorized invoice payments and merchandise returns.
  • Selected merchandise based on quality and cost-efficiency models.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Maximized potential for sales cycle success through effective promotion and product-display placement.
  • Displayed appropriate signage for products and sales promotions.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
Education and Training
Expected in 07/2011
High School Diploma:
East Gaston High School - Mount Holly, NC
GPA:
Expected in
: Business
Gaston College - Dallas, NC
GPA:

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Resume Overview

School Attended

  • East Gaston High School
  • Gaston College

Job Titles Held:

  • Waitress
  • Southern Starz Cheer & Dance Co
  • Merchandise Coordinator

Degrees

  • High School Diploma
  • Some College (No Degree)

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