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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

My name is Jessica Claire. I am currently eighteen years of age. I am the third child of five children born to my parents. I graduated from Saluda High School in May of 2019. I have worked at Mi Rancho Mexican Restaurant in Leesville, SC, part-time for the past two years. I am currently unemployed due to the coronavirus outbreak. While working at Mi Rancho, I have served as a waitress, chip girl, and helped in various other aspects of the restaurant. Before being employed at Mi Rancho, I worked doing housecleaning and babysitting for family and friends of the family.

During school, I was an honor student from sixth grade through twelfth. I took AP and Honors classes. I was afforded many opportunities to job-shadow various people at varying businesses. These include: Goody's Outlet Store, Batesburg, SC; Shealy's BBQ House, Leesville, SC, and Sauce Plant, Batesburg, SC; Sox and Freeman Tree Expert Company, Columbia, SC.

I began helping babysit at a very young age, helping my mother with my younger siblings and neighbors' children. I have helped take care of children throughout my school years. Most recently, helping my mother with my two nephews, of whom she has legal custody. I have helped in different aspects of Vacation Bible schools at Clydes Chapel Southern Methodist Church different years.

I enjoy working with people, but I can work alone and be a self-motivator. I enjoy challenges and am not afraid of hard work. I pride myself on getting a job done well and in a timely manner.

Both of my parents have worked for Amick Farms in the past. I have had several uncles, an aunt and both grandfathers employed with your business in the past. I have one uncle, Donald Shealy, still employed with you. I look forward to getting to know your company and working for you and with you to continue a tradition of excellence.

Skills
  • High-volume dining
  • Menu memorization
  • Safe food handling
  • Price memorization
  • Bussing expertise
  • Menu knowledge
  • Service prioritization
  • Liquor, wine and food service
  • Prompt table clearance
  • Table setting arrangements
  • Regulatory compliance
  • Great people skills
  • Great verbal and nonverbal communication qualities
  • Keen eye for accuracy
  • Work well with others and alone
  • Enjoy being part of a team
Experience
09/2019 to Current
Waitress Uncle Julio's Columbia, MD,
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Calculated charges, issued table checks and collected payments from customers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Carried 5 plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Inspected restrooms for cleanliness and availability of supplies 2 times per shift.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Minimized customer wait times by efficiently taking and filling over 75 orders each day.
  • Checked order accuracy and food quality before delivering to customers.
  • Served average of 75 patrons daily at Mi Rancho Mexican restaurant with consistent recommendations for exceptional service.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Minimized customer wait times by efficiently taking and filling over 75 orders each day.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Answered phones politely and promptly, accurately recording and confirming to-go orders.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Served plated dinners for parties of two or more.
  • Maintained a positive attitude for my customers.
  • Greeted customers as they entered my area to be served, and introducing myself.
09/2018 to 04/2019
Chip Girl/Bussing Tables Mi Rancho, Inc. City, STATE,
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks that were required of me, as well as any that were asked of me on the job.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained cleanliness of eating areas.
  • Kept tables clean and ready for the next patron to be served.
  • Supplied baskets of chips with salsa to new patrons upon being seated. I would, also, refill any chips/salsa to help the servers.
  • I would help seat customers if I was not busy with other tasks.
  • I would strive to maintain a positive attitude for the customers.
04/2018 to 09/2018
Housecleaning Dianne Cochran City, STATE,
  • Earned reputation for good attendance and hard work.
  • Handled all delegated tasks.
  • I was required to clean this one home. My duties included, but not limited to: sweeping, mopping, dusting in all rooms of the home; taking out garbage; cleaning bathrooms - tubs, showers, commodes, vanities; cleaning the kitchen - stove/oven, China cabinet, tables and chairs, cabinets and counters; cleaning all pictures monthly; watering plants inside and outside; cleaning front porch and back deck.
  • I was asked from time-to-time to feed her dogs and cats.
Education and Training
Expected in 05/2019
High School Diploma:
Saluda High School - Saluda, SC
GPA:
  • 3.8 GPA
  • Honor Roll all four years of high school
  • Banner Club Member for Homecoming all four years of high school
  • I took AP Government/Economics in the tenth grade.

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Resume Overview

School Attended

  • Saluda High School

Job Titles Held:

  • Waitress
  • Chip Girl/Bussing Tables
  • Housecleaning

Degrees

  • High School Diploma

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