Waitress Resume Example Company Name

WAITRESS

Professional Summary

Experienced Server offering five years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up after others. Extensive knowledge and superior work ethic.

Work History

Company Name- Waitress
City, State11/2019 - Current

Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Closely monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Company Name- Waitress
City, State09/2018 - 11/2019

Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.

Company Name- Waitress
City, State04/2018 - 09/2018

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted exquisite service to customers, successfully increasing referrals and walk-in business.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.

Company Name- Waitress
City, State11/2017 - 07/2018

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Used cash registers and credit card machines to cash out customers, handling average sale of $20-$40 per table.
Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.

Skills

Dining area maintenance
Hospitality service expertise
Stocking and replenishing
Food and beverage pairings
Menu Memorization
High-Volume Dining
Wine Service
Food Preparation and Safety

Order Delivery Practices
Table Setting Knowledge
To-Go Order Preparation
Bar Terminology Expertise
Order Accuracy
Food Tray Carrying
Upselling techniques
Accurate money handling

Education

St. Johns High SchoolCity, State09/2017High School Diploma

Lansing Community CollegeCity, StatePsychology

Resume Overview

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Waitress Resume Example

Resume Score: 80%

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Resume Overview

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