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Waitress Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Organized hostesses, waitresses,and cashiers with experience in family restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Proactive waitressing with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Skills
  • Bathroom Servicing
  • Workflow Coordination
  • Transactions and Cash Handling
  • Team Player
  • Cleaning and Sanitizing
  • Food and Beverage Service
  • Dining Room Cleaning and Upkeep
  • Able to Lift 30 Pounds
  • Food Safety Standards
  • Order Accuracy and Delivery
  • Verbal and Written Communication
  • Conflict and Complaint Resolution
  • Cool Under Pressure
  • Menu Memorization and Presentation
  • Warm and Friendly
  • Multitasking and Prioritization
  • Tableside Service
  • Adaptable and Flexible
  • Decision Making
  • Team Leadership
  • Reliable and Responsible
Work History
08/2020 to Current
Waitress Healthcare Services Group Moses Lake, WA,
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Developed team communications and information for meetings.
  • Carried out day-day-day duties accurately and efficiently.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
08/2020 to Current
Hostess Trainer Ingles Markets, Incorporated Centre, AL,
  • Decreased necessary training time by updating and overhauling training program.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
06/2019 to 08/2020
Cashier The Hotdog Cafe City, STATE,
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Greeted over 50+ patients per day.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained cash drawer of $200 or more per shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned cashiering and food carrying positions and provided backup at key times.
Education
Expected in 05/2022
High School Diploma:
High Point Academy - Spartanburg, SC,
GPA:
Accomplishments

The Junior National Leadership Conference- The conference helped me understand that I could help others and it showed me that am more than just a pretty face. I was able to meet new people and learn that I am a leader and that being able to be yourself or speak you mind isn't always a bad thing.

  • Resolved product issue through consumer testing.
  • Achieved being able to help others speak their minds through effectively helping with debates.

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Resume Strength

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  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • High Point Academy
Job Titles Held:
  • Waitress
  • Hostess Trainer
  • Cashier
Degrees
  • High School Diploma