Waitress Resume Example
Dynamic restaurant professional with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.
Adaptable [Job Title] offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent and capable team member in FOH and BOH operations. Bringing [Number] years of experience with [Type] food service.
Energetic Waitress with [Number] years of experience in [Area of expertise] dining. Expert in managing over [Number] tables at once with perfect accuracy and efficiency. Skilled in [Skill] with fantastic memorization abilities and outgoing personality.
Focused Waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Trained in [Technique] and [Software] use.
Emerging food service professional and culinary arts student seeking position in elegant fine-dining establishment. Extensive knowledge of high-end ingredients and complementary food and wine pairings. Ready to advance training with real-world experience.
Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of [Type] cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.
Outgoing [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
Hardworking [Job Title] skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with [Number] years of experience.
Personable [Job Title] with more than [Number] years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of wine and craft beers. ServeSafe Certified.
Dedicated [Job Title] offering food safety knowledge, sales expertise and determination to satisfy every customer. Skilled in memorizing menus, making drinks and promoting customer loyalty.
Efficient [Job Title] with strong interpersonal and coaching skills. Background in [Type] and [Type] restaurants. Talented at delivering food to guests and turning dining tables rapidly to maximize team efficiency. Offering [Number] years of experience in progressive roles with increased accountability.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Maintained accuracy while handling payments of up to $[Amount], giving change and printing receipts with [Type] system.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Checked order accuracy and food quality before delivering to customers.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Prepared salads and appetizers to back up kitchen staff.
- Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
- Updated signage to reflect current prices and help promote target merchandise.
- Assisted customers based on currently available product, promotional and policy information.
- Helped customers complete purchases, including processing payments and bagging items.
- Loaded and unloaded [Number] delivery trucks or vans per [Timeframe] to maintain store's inventory.
- Operated different grocery store equipment including balers, power jacks and slicing machines.
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
- Ensured that the work environment was kept safe, neat and clean at all times.
- Examined grocery products to ensure that expired or spoiled items were removed immediately from stock and adhered to the "first in, first out" rule.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Cleaned shelves and restocked with new inventory when products were running low.
- Greeted customers and provided immediate and courteous service at all times.
- Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
- Checked prices and found requested products in the store for customers.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Sold various products by explaining unique features and educating customers on proper application.
- Recommended merchandise to customers based on needs and preferences.
- Recommended optimal merchandise based on customer needs and desires.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered telephone to provide establishment information and take party reservations.
- Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
I have excelled in school. I have been on the Dean's List and received and upheld the HOPE Scholarship throughout my college career. I was offered a position to serve on the Dean's Circle for my college as an ambassador for the College of Math and Sciences.
- Point of Sale (POS) system operations
- High-volume dining
- Safe food handling
- Menu memorization
- Liquor, wine and food service
- Menu knowledge
- Food safety understanding
I have received my certificate in Atmospheric Science.
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Resume Overview
School Attended
- University of West Georgia
- East Coweta High School
Job Titles Held:
- Waitress
- Produce Clerk
- Sales Associate
- Hostess
Degrees
- Bachelor of Science : Geography
High School Diploma
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