Waitress Resume Example
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WAITRESS
Professional Summary
Meticulous Cashier and Customer Service Representative, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Dairy Queen Fast Food chain restaurant, American Eagle Outfitters, Penn Valley Shows: Traveling Carnival & Fair Company, The Edison Hotel.
Skills
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Work History
Waitress, 12/2016 to 06/2017
Holiday Retirement – Columbia , SC
Holiday Retirement – Columbia , SC
- Ensured that food was served to guests at the proper temperature by bringing it to the table immediately.
- Maintained clean dining room, lobby and service areas at all times.
- Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
- Upheld highest standard for cleanliness of glass and silverware.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Routinely removed trash and debris from restaurant.
- Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.
- Stocked and maintained cleanliness of stations.
- Served beverages, breads and butter and replenished items as necessary.
- Set dining tables according to type of event and service standards.
- Consistently provided professional, friendly and engaging service.
- Offered enthusiastic and personable service to all customers.
- Upheld standards of cleanliness, food handling and safety.
- Affected quick resolutions to customer problems and brought in management when needed.
- Cleared dirty dishes, refilled beverage glasses, cleaned tables and brought baskets of bread.
- Rolled up clean silverware throughout the day to maintain an adequate supply.
- Followed checklists for shift start and end to help with smooth transitions.
- Monitored guest for intoxication and immediately reported concerns to management.
- Assisted co-workers whenever possible.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Verified cash drawer against the day's receipts.
- Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Provided friendly and attentive service.
Carnival Worker & Cashier of Traveling Food Concession , 04/2015 to 10/2015
Piping Rock Health Products – New York , NY
Piping Rock Health Products – New York , NY
- Received customer payments.
- Reported security and service incidents to management.
- Greeted customers promptly.
- Kept work areas clean, neat and organized for maximum productivity.
- Moved new inventory from Box truck to Cotton Candy Concession trailer and arranged product on shelves or other displays in an attractive manner.
- Collected and stored coupons.
- Responded to customer concerns with friendly and knowledgeable service.
- Preserved a perfect attendance record for [Number] months.
- Actively pursued personal learning and development opportunities.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Retail Sales Associate, 08/2014 to 01/2015
American Eagle Outfitters & Aerie Store – City , STATE
American Eagle Outfitters & Aerie Store – City , STATE
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Responded to customer concerns with friendly and knowledgeable service.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Alerted customers to upcoming sales events and promotions.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Cleaned and organized the store, including the checkout desk and displays.
- Recommended merchandise to customers based on their needs and preferences.
- Engaged with customers in a sincere and friendly manner.
- Actively pursued personal learning and development opportunities.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Dairy Queen Crew Member & Cashier , 06/2013 to 03/2014
Dairy Queen Grill & Chill – City , STATE
Dairy Queen Grill & Chill – City , STATE
- Prioritized helping customers over completing other routine tasks in the store.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Answered customer telephone calls promptly and in an appropriate manner.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Actively pursued personal learning and development opportunities.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Processed cash and credit payments rapidly and accurately.
Education
High School Diploma: 2015
Selinsgrove Area High School - City, State
Selinsgrove Area High School - City, State
Psychology and German Language Susquehanna University - City, State
- Recipient of $1,000 Music Scholarship and $30,000 of annual scholarship money to Susquehanna University
- Attended Susquehanna University to satisfy my parentals; then I deferred my scholarships for personal reasons
- I plan on continuing my education in Massage Therapy; possibly at Mccann Business School in Lewisburg within the next year
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Resume Overview
School Attended
- Selinsgrove Area High School
- Susquehanna University
Job Titles Held:
- Waitress
- Carnival Worker & Cashier of Traveling Food Concession
- Retail Sales Associate
- Dairy Queen Crew Member & Cashier
Degrees
- High School Diploma : 2015
Psychology and German Language
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