SEARCH

Waitress Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
WAITRESS
Summary

Adaptable waiters offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent and capable team member in FOH and BOH operations. Bringing 15 years of experience with Mexican food service.

Experience
Company Name - WaitressCity, State05/2016 - 03/2020
  • Calculated charges, issued table checks and collected payments from customers.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 1 to 25.
  • Maintained accuracy while handling payments of up to $600, giving change and printing receipts with terminal system.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Carried 4 plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Served average of 30 patrons daily at Mexican restaurant with exceptional service.
Company Name - WaitressCity, State07/2001 - 06/2015
  • Calculated charges, issued table checks and collected payments from customers.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Maintained accuracy while handling payments of up to $600, giving change and printing receipts with thermal system.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Carried 4 plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Company Name - CashierCity, State07/2001 - 11/2004
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new teammembers in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Welcomed customers, offering assistance to help find necessary store items.
Skills
  • Point of Sale (POS) system operations
  • Effective sales techniques
  • Safe food handling
  • Menu memorization
  • Customer service
  • Payment processing
  • Customer greeting
  • Merchandise restocking
  • Cash register operation
  • Product recommendations
  • ID verification
  • Scanner operations
  • Returns and exchanges
  • Coin counting
  • Liquor regulations and compliance
  • Customer assistance
  • Credit and cash transactions
Education and Training
High School DiplomaUniversidad TecnologicaCity

Did not finish university, only went until the first semester.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Universidad Tecnologica

Job Titles Held:

  • Waitress
  • Cashier

Degrees

  • High School Diploma

Similar Resumes

View All
Waitress-resume-sample

Waitress

Newberry, Florida