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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking single mother with proven relationship-building and time management skills in fast-paced environments. Successful at handling issues of all sizes with accuracy and impeccable service skills. Strives to meet employer's needs, drive satisfaction and promote long-term loyalty.

Skills
  • Point of Sale (POS) system operations
  • Good memorization
  • Customer service
  • Realizes the importance of time management
  • Sales Techniques
  • Works well with others or alone
Experience
06/2020 to 01/2021
Waitress Monarch Casino Black Hawk Reno, NV,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
09/2018 to 12/2019
Machine Operator Lsi Industries Cincinnati, OH,
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Built and packaged products to comply with multiple work orders and deadlines.
04/2015 to 12/2015
Production Line Worker Whole Foods Sugar Land, TX,
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Supported QA measures by visually inspecting items and removing defective elements.
  • Set up and operated production equipment according to daily work orders and safety procedures.
08/2010 to 11/2014
Customer Service Cashier Raising Cane's Blaine, MN,
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered phone calls to assist customers with questions and complex orders.
  • Trained new employees in cashiering procedures, offering assistance in resolving multiple issues.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education and Training
Expected in 05/2010
High School Diploma:
Van Wert High School - Van Wert, OH
GPA:

I completed up to grade 9.

Expected in 04/2010
GED:
Ohio Technical Center At Vantage Career Center - Van Wert, OH
GPA:

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Resume Overview

School Attended

  • Van Wert High School
  • Ohio Technical Center At Vantage Career Center

Job Titles Held:

  • Waitress
  • Machine Operator
  • Production Line Worker
  • Customer Service Cashier

Degrees

  • High School Diploma
  • GED

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