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Waitress Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Professional Summary

  • Experienced Server offering 3 years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.
  • Educated childcare professional with more than 1 year of experience working with children from infancy to 4 years of age in home settings. Cared for children for busy working families.
  • Detail-oriented with extensive experience in coordinating, planning and managing events, travel and venue accommodations. Proven track record of taking initiative, improving processes and adhering to procedures.
  • Outgoing and friendly, delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
  • Personable and energetic committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Skills
  • Hospitality service expertise
  • Sales expertise
  • Guest Relations Management
  • Accurate money handling
  • Compliance standards
  • Scheduling
  • Cleaning
  • Verbal and written communication
  • Administrative tasks
  • Administrative support
  • Sorting and labeling
  • Project planning
Work History
07/2020 to Current Waitress Healthcare Services Group | Medford, MA,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supervised restocking of salad bar and other items for lunch and dinner service.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
05/2019 to 02/2020 Nanny Bright Horizons Family Solutons | Norwalk, CT,
  • Assisted children with special projects across different subjects.
  • Established and maintained safe play environment for children.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Made healthy snacks and meals for 3 children.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Safely transported children to and from extra-curricular activities.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Provided developmentally appropriate activities for children.
  • Assisted with light housekeeping duties.
  • Communicated with parents about daily activities and behaviors.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic education.
02/2018 to 05/2019 Waitress Healthcare Services Group | Missoula, MT,
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Prepared beverages and filled food orders for customers.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
09/2018 to 02/2019 Teller Oceanfirst Financial Corp. | Bayville, NJ,
  • Upheld strict financial controls by keeping funds secure and accurately transferring money.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Maintained teller drawer to perform bank transactions.
  • Maintained friendly and professional customer interactions.
Education
Expected in 05/2016 High School Diploma | Braggs High School, Braggs, OK GPA:
  • Graduated with 3.11 GPA
  • Received Braggs Student Scholarship
  • Member of cheer squad, academic team
  • Graduated third in my class

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Resume Overview

School Attended
  • Braggs High School
Job Titles Held:
  • Waitress
  • Nanny
  • Waitress
  • Teller
Degrees
  • High School Diploma