Waitress Resume Example
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Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Summary
Hard Working
Great references
Quick learner
Friendly
Skills
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Experience
Waitress, 05/2008 to 03/2016
Healthcare Services Group – Morgantown, KY,
Healthcare Services Group – Morgantown, KY,
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Arranged each place setting attractively, using clean, chip-free plates and utensils.
- Increased sales of key menu items through effective upselling.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Waitress, 04/2012 to 02/2016
Healthcare Services Group – Mount Airy, NC,
Healthcare Services Group – Mount Airy, NC,
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Sought out and implemented methods to improve service and team performance to boost business sustainability.
- Prepared and led food service training programs to teach staff [Task], [Task] and [Task].
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Worked directly with servers for more than [Number] shifts during the training process.
- Partnered with team members to efficiently serve food and beverages.
- Instructed new staff on restaurant facts, food handling procedures and techniques for maximizing efficiency.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Developed, improved and managed training programs.
- Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
- Reduced food waste [Number]% by overseeing and planning ingredients, anticipated customers and popularity of items.
- Supervised staff preparing and serving [Number] meals per day.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Controlled portion sizes and garnishing for optimal cost controls.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Watched new staff for concerns such as drug use and card skimming.
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Arranged each place setting attractively, using clean, chip-free plates and utensils.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Youth Counselor, 11/2007 to 07/2012
Seneca Center – Marin City, CA,
Seneca Center – Marin City, CA,
Bakery Supervisor, 01/2003 to 09/2006
Lunds Byerly's – Falcon Heights, MN,
Lunds Byerly's – Falcon Heights, MN,
Education and Training
GED: , Expected in 01/2001
Orange-Ulster BOCES - Goshen, NY
Orange-Ulster BOCES - Goshen, NY
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School Attended
- Orange-Ulster BOCES
Job Titles Held:
- Waitress
- Waitress
- Youth Counselor
- Bakery Supervisor
Degrees
- GED