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Waitress Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hard Working

Great references

Quick learner

Friendly

Skills
  • Problem resolution
  • Organization
  • Customer service
  • Communications
  • Planning and coordination
  • Team management
  • Team building
Experience
Waitress, 05/2008 to 03/2016
Healthcare Services GroupMorgantown, KY,
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Increased sales of key menu items through effective upselling.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Waitress, 04/2012 to 02/2016
Healthcare Services GroupMount Airy, NC,
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Prepared and led food service training programs to teach staff [Task], [Task] and [Task].
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Worked directly with servers for more than [Number] shifts during the training process.
  • Partnered with team members to efficiently serve food and beverages.
  • Instructed new staff on restaurant facts, food handling procedures and techniques for maximizing efficiency.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Developed, improved and managed training programs.
  • Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
  • Reduced food waste [Number]% by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Supervised staff preparing and serving [Number] meals per day.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Watched new staff for concerns such as drug use and card skimming.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Youth Counselor, 11/2007 to 07/2012
Seneca CenterMarin City, CA,
Bakery Supervisor, 01/2003 to 09/2006
Lunds Byerly'sFalcon Heights, MN,
Education and Training
GED: , Expected in 01/2001
Orange-Ulster BOCES - Goshen, NY
GPA:

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80Good

Resume Strength

  • Formatting
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Orange-Ulster BOCES
Job Titles Held:
  • Waitress
  • Waitress
  • Youth Counselor
  • Bakery Supervisor
Degrees
  • GED