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Waitress Resume Example

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WAITRESS
Professional Summary
Highly motivated, energetic and results-driven. Proven ability to work hard to reach goals, to take initiative and efficiently manage multiple priorities. Strong communication skills and interpersonal skills to provide exceptional customer service and be a successful team player. Authorized to work in the US for any employer
Skills
  • Adult Education
  • Clerical Experience
  • Classroom Experience
  • Serving Experience
  • Tutoring
  • Mentoring
  • Classroom Management
  • Microsoft Office
  • Communications
  • Education Administration
  • Sales Experience
  • Money Handling
  • Customer Service
  • Conflict Management
  • Experience Working With Students
  • Writing Skills
  • Math
  • Curriculum Development
  • Loss Prevention
  • Organizational Skills
  • Presentation Skills
  • Microsoft Excel
  • Administrative experience
  • Microsoft Word
  • Microsoft Outlook
  • Computer literacy
  • Administrative Experience
  • Teaching
  • Flexibility
  • Adaptable
  • Awards
  • Valedictorian
  • May 2015
  • Assessments
  • Food Service: Customer Situations — Expert
  • September 2020
  • Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting
  • Full results: Expert
  • Verbal Communication — Expert
  • September 2020
  • Speaking clearly, correctly, and concisely
  • Full results: Expert
  • Teamwork: Interpersonal Skills — Expert
  • September 2020
  • Responding to challenging team situations at work
  • Full results: Expert
  • Retail Customer Service — Highly Proficient
  • September 2020
  • Comprehending and responding to retail customer needs
  • Full results: Highly Proficient
  • Customer Service Manager — Highly Proficient
  • September 2020
  • Managing customer service representatives and resolving customer issues
  • Full results: Highly Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field.
  • Administrative, AR, Agency, Basic, Clerical, Interpersonal communication, Interpersonal Skills, Computer literacy, Conflict Management, Counseling, Curriculum Development, Client, Customer satisfaction, Customer Service, Customer assistance, Debit, Directing, Fast, Inventory management, Loss Prevention, Managing, Math, Meetings, Mentoring, Excel, Microsoft Excel, Money, Microsoft Office, Microsoft Outlook, Microsoft Word, Office skills, Organizational Skills, Personnel, Presentation Skills, Promotional materials, Speaking, Recruitment, Reporting, Retail, Sales Experience, Stock control, Supervising, Teaching, Teacher, Teamwork, Tutoring, Verbal Communication, Writing Skills
Work History
Waitress, 06/2020 to 09/2020
Fat City Grill – Jonesboro, AR
  • Responsible for sustaining ambitious standards of customer service during high-volume, fast-paced operations.
  • Must multitask various demands and responsibilities in a timely manner.
  • Efficiently following rules and procedures for sale food preparation, assembly, and presentation.
SNAP E & T Coordinator, 12/2019 to 03/2020
ASU – Newport, AR
  • Accountable for contributing to the successful operation of the adult education's SNAP E&T program by providing effective administrative services in Jackson County, Poinsett County, and Craighead County.
  • Responsible for adequately explaining client responsibility, rights and program availability, administering assessment tools to determine interest and suitability for the pilot program, referring participants to Adult Basic Education instructors or other staff for testing, and enrolling participants in the State reporting system.
  • Essential tasks: providing professional employment counseling services, needs assessments, vocational evaluations and employment preparation, and training.
  • Other duties include: planning and hosting events and activities to promote and recruit participants into SNAP E&T, conducting orientation meetings for SNAP participants and partner agency counselors, developing and distributing SNAP E&T promotional materials to partners to assist in outreach and recruitment, maintaining electronic student files in order to generate monthly, quarterly and yearly reports, and interpreting and responding to federal grant guidelines.
SSC Crew Member, 05/2017 to 12/2019
Jonesboro Parks and Recreation – Jonesboro, AR
  • Responsible for providing outstanding customer service through direct salesmanship and supervising the daily flow of events within the Southside Softball Complex.
  • Accountable for delivering proper fiscal support, standard cleaning and set-up procedures, and food preparation.
  • Promoted to Head of Concessions in July 2018.
  • Other job requirements include directing and operating concessions, training new hires, coordinating and compiling reports, and conducting routine inventory management (loss prevention, stock control, etc.).
  • Frequently involved in solving internal and external issues appropriately.
01/2018 to 07/2019
Paraprofessional Arkansas Northeastern College – Blytheville, AR
  • Responsible for creating student personnel files, registration and processing, and performing standard clerical duties efficiently.
  • Primarily worked in a classroom setting as a tutor and teacher's aide for the Adult Ed Program.
  • Regularly used Microsoft Word and Excel in order to maintain and update student information.
  • Improved my personal relationship, communication, and organizational skills.
Customer Service Representative, 08/2017 to 01/2018
Walgreens – Jonesboro, AR
  • Responsible for delivering exceptional customer service while completing transactions and providing customer assistance.
  • Primary job duties included stocking, cleaning, and running multiple departments independently.
  • Developed a working knowledge of products, services, and basic inventory management.
Teller, 05/2015 to 08/2017
Unico Bank – Marked Tree, AR
  • Responsible for customer satisfaction through fiscal support and precise money management.
  • Daily job functions included creating new accounts and debit cards, dispensing withdrawals, making deposits, managing high-volume calls and emails, and standard clerical duties.
  • Successfully followed rules and procedures to protect sensitive information and guarantee customer confidentiality.
  • Strengthened my public relation and office skills Car Hop/Drive Thru Sonic Drive-In - Trumann, AR.
04/2013 to 05/2015
  • Responsible for sustaining ambitious standards of customer service during high-volume, fast-paced operations.
  • Multitasked various demands and responsibilities in a timely manner.
  • Developed interpersonal communication skills through interaction with customers and other crew- persons.
  • Efficiently followed rules and procedures for sale food preparation, assembly, and presentation.
Education
Bachelor of Science: Business Administration, 2019
Arkansas State University - Jonesboro, AR
High school: 2015
Marked Tree High School - Marked Tree, AR
Work History
Waitress, 06/2020 to 09/2020
Fat City Grill – Jonesboro, AR
  • Responsible for sustaining ambitious standards of customer service during high-volume, fast-paced operations.
  • Must multitask various demands and responsibilities in a timely manner.
  • Efficiently following rules and procedures for sale food preparation, assembly, and presentation.
SNAP E & T Coordinator, 12/2019 to 03/2020
ASU – Newport, AR
  • Accountable for contributing to the successful operation of the adult education's SNAP E&T program by providing effective administrative services in Jackson County, Poinsett County, and Craighead County.
  • Responsible for adequately explaining client responsibility, rights and program availability, administering assessment tools to determine interest and suitability for the pilot program, referring participants to Adult Basic Education instructors or other staff for testing, and enrolling participants in the State reporting system.
  • Essential tasks: providing professional employment counseling services, needs assessments, vocational evaluations and employment preparation, and training.
  • Other duties include: planning and hosting events and activities to promote and recruit participants into SNAP E&T, conducting orientation meetings for SNAP participants and partner agency counselors, developing and distributing SNAP E&T promotional materials to partners to assist in outreach and recruitment, maintaining electronic student files in order to generate monthly, quarterly and yearly reports, and interpreting and responding to federal grant guidelines.
SSC Crew Member, 05/2017 to 12/2019
Jonesboro Parks and Recreation – Jonesboro, AR
  • Responsible for providing outstanding customer service through direct salesmanship and supervising the daily flow of events within the Southside Softball Complex.
  • Accountable for delivering proper fiscal support, standard cleaning and set-up procedures, and food preparation.
  • Promoted to Head of Concessions in July 2018.
  • Other job requirements include directing and operating concessions, training new hires, coordinating and compiling reports, and conducting routine inventory management (loss prevention, stock control, etc.).
  • Frequently involved in solving internal and external issues appropriately.
01/2018 to 07/2019
Paraprofessional Arkansas Northeastern College – Blytheville, AR
  • Responsible for creating student personnel files, registration and processing, and performing standard clerical duties efficiently.
  • Primarily worked in a classroom setting as a tutor and teacher's aide for the Adult Ed Program.
  • Regularly used Microsoft Word and Excel in order to maintain and update student information.
  • Improved my personal relationship, communication, and organizational skills.
Customer Service Representative, 08/2017 to 01/2018
Walgreens – Jonesboro, AR
  • Responsible for delivering exceptional customer service while completing transactions and providing customer assistance.
  • Primary job duties included stocking, cleaning, and running multiple departments independently.
  • Developed a working knowledge of products, services, and basic inventory management.
Teller, 05/2015 to 08/2017
Unico Bank – Marked Tree, AR
  • Responsible for customer satisfaction through fiscal support and precise money management.
  • Daily job functions included creating new accounts and debit cards, dispensing withdrawals, making deposits, managing high-volume calls and emails, and standard clerical duties.
  • Successfully followed rules and procedures to protect sensitive information and guarantee customer confidentiality.
  • Strengthened my public relation and office skills Car Hop/Drive Thru Sonic Drive-In - Trumann, AR.
04/2013 to 05/2015
  • Responsible for sustaining ambitious standards of customer service during high-volume, fast-paced operations.
  • Multitasked various demands and responsibilities in a timely manner.
  • Developed interpersonal communication skills through interaction with customers and other crew- persons.
  • Efficiently followed rules and procedures for sale food preparation, assembly, and presentation.
Skills
  • Administrative, AR, agency, Basic, Clerical, interpersonal communication, Interpersonal Skills, Computer literacy, Conflict Management, counseling, Curriculum Development, client, customer satisfaction, Customer Service, customer assistance, debit, directing, fast, inventory management, Loss Prevention, managing, Math, meetings, Mentoring, Excel, Microsoft Excel, Money, Microsoft Office, Microsoft Outlook, Microsoft Word, office skills, Organizational Skills, personnel, Presentation Skills, promotional materials, Speaking, recruitment, reporting, Retail, Sales Experience, stock control, supervising, Teaching, teacher, Teamwork, Tutoring, Verbal Communication, Writing Skills
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    Resume Overview

    Companies Worked For:

    • Fat City Grill
    • ASU
    • Jonesboro Parks and Recreation
    • Paraprofessional Arkansas Northeastern College
    • Walgreens
    • Unico Bank

    School Attended

    • Arkansas State University
    • Marked Tree High School

    Job Titles Held:

    • Waitress
    • SNAP E & T Coordinator
    • SSC Crew Member
    • Customer Service Representative
    • Teller

    Degrees

    • Bachelor of Science : Business Administration , 2019
      High school : 2015

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