Waitress Resume Example The Briar's Golf And Country Club

WAITRESS

Summary

Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of Fine Dining cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Skills

Menu memorization
Effective sales techniques
High-volume dining
Safe food handling

Service prioritization
Check payment processing
Prompt table clearance

Experience

01/1998 to 06/2010

WaitressThe Briar's Golf And Country Club － Sutton West, ON

Recorded orders and partnered with team members to efficiently serve food and beverages.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of 50 to 300.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 95%.
Increased sales of key menu items through effective upselling.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Calculated charges, issued table checks and collected payments from customers.
Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

01/2005 to 01/2010

WaitressThe Anchor Restaurant － Sutton West, ON

Calculated charges, issued table checks and collected payments from customers.
Increased sales of key menu items through effective upselling.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Checked order accuracy and food quality before delivering to customers.
Carried 4 plates at one time without dropping or spilling, decreasing overall customer wait time.
Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Recorded orders and partnered with team members to efficiently serve food and beverages.

01/2013 to 07/2016

WaitressOlive Garden － Santee, CA

Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 90%.
Increased sales of key menu items through effective upselling.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Checked order accuracy and food quality before delivering to customers.
Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of 5 to 20.

Education and Training

06/2000

High School DiplomaSutton District Highschool － Sutton West, ON

11/2013

Lvn: NursingKaplan College － San Diego, CA

Resume Overview

Companies Worked For:

The Briar's Golf And Country Club
The Anchor Restaurant
Olive Garden

School Attended

Sutton District Highschool
Kaplan College

Job Titles Held:

Waitress

Degrees

High School Diploma
Lvn : Nursing

Waitress Resume Example

Resume Score: 80%

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