Waitress Resume Example
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WAITRESS
Summary
Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of Fine Dining cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.
Skills
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Experience
01/1998 to 06/2010
WaitressCompany Name － City, State
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of 50 to 300.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 95%.
- Increased sales of key menu items through effective upselling.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
01/2005 to 01/2010
WaitressCompany Name － City, State
- Calculated charges, issued table checks and collected payments from customers.
- Increased sales of key menu items through effective upselling.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Checked order accuracy and food quality before delivering to customers.
- Carried 4 plates at one time without dropping or spilling, decreasing overall customer wait time.
- Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
01/2013 to 07/2016
WaitressCompany Name － City, State
- Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 90%.
- Increased sales of key menu items through effective upselling.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Checked order accuracy and food quality before delivering to customers.
- Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of 5 to 20.
Education and Training
06/2000
High School DiplomaSutton District Highschool － City
11/2013
Lvn: NursingKaplan College － City
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Resume Overview
School Attended
- Sutton District Highschool
- Kaplan College
Job Titles Held:
- Waitress
Degrees
- High School Diploma
Lvn : Nursing
