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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Summary

Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of Fine Dining cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Skills
  • Menu memorization
  • Effective sales techniques
  • High-volume dining
  • Safe food handling
  • Service prioritization
  • Check payment processing
  • Prompt table clearance
Experience
01/1998 to 06/2010
WaitressThe Briar's Golf And Country Club - Sutton West, ON
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of 50 to 300.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 95%.
  • Increased sales of key menu items through effective upselling.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Calculated charges, issued table checks and collected payments from customers.
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
01/2005 to 01/2010
WaitressThe Anchor Restaurant - Sutton West, ON
  • Calculated charges, issued table checks and collected payments from customers.
  • Increased sales of key menu items through effective upselling.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Checked order accuracy and food quality before delivering to customers.
  • Carried 4 plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
01/2013 to 07/2016
WaitressOlive Garden - Santee, CA
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 90%.
  • Increased sales of key menu items through effective upselling.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Checked order accuracy and food quality before delivering to customers.
  • Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of 5 to 20.
Education and Training
06/2000
High School DiplomaSutton District Highschool - Sutton West, ON
11/2013
Lvn: NursingKaplan College - San Diego, CA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Briar's Golf And Country Club
  • The Anchor Restaurant
  • Olive Garden

School Attended

  • Sutton District Highschool
  • Kaplan College

Job Titles Held:

  • Waitress

Degrees

  • High School Diploma
    Lvn : Nursing

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