Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Personable and energetic Team member committed to delivering excellence in all facets of customer service and administrative support. Well-rounded in assisting with chair-side dental procedures, setting up exam rooms, taking dental radiographs, and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients.

Skills
  • Bilingual
  • Administrative Support
  • Dentrix
  • Eaglesoft
  • Customer Service
  • Copays
  • General Office Duties
  • Data Entry
  • Billing and Insurance
  • Inventory control
  • Strong computer skills
  • X-rays
  • Sterilization
  • Multi-line telephone systems
  • Scheduling
  • TIPS certified
Work History
06/2017 to 03/2020
Waitress Bluegreen Resorts Saint Pete Beach, FL,
  • Demonstrated awareness of liability issues by confirming legal drinking age and discontinuing service to intoxicated guests
  • Engaged in friendly conversation with guests to build rapport and facilitate repeat business
  • Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
  • Served alcoholic and non-alcoholic beverages in bar environment
  • Maintained customer satisfaction with timely table check-ins to assess drink or other needs
  • Guided clients to their tables, communicated specials and took orders
  • Delivered bottles and made drinks
  • Enthusiastic bottle presentation for excitement and upsetting factor for VIP customers
  • Consistently adhered to quality expectations and standards. Correctly calculated charges, issued bills, and collected payments
  • Monitored cash intake and deposits, ensuring 100% accuracy
  • Maintained clean and tidy areas by proactively collecting used items and trash and wiping up spills
02/2017 to 06/2017
Receptionist Ghx Industrial Beaumont, TX,
  • Welcome patients and take preliminary information
  • Record all patient information in database
  • Schedule, reschedule and cancel appointments
  • Take telephone calls and provide information to both callers and walk-in patients
  • Ensure that charges and payments are posted appropriately
  • Make charts for new patients
  • Take and verify patients' insurance verification
  • Maintain front office in clean and tidy manner
  • Calculate Co-pays for all insurances
  • File claims
  • Ensure patient satisfaction
  • Performed great customer service skills
07/2013 to 01/2014
Receptionist/Dental Assistant Ghx Industrial Decatur, AL,
  • Welcome patients and take preliminary information
  • Record all patient information in database
  • Schedule, reschedule and cancel appointments
  • Take telephone calls and provide information to both callers and walk-in patients
  • Ensure that charges and payments are posted appropriately
  • Make charts for new patients
  • Take and verify patients' insurance verification
  • Maintain front office in clean and tidy manner
  • Experienced with Dentrix management software
  • Provided chair-side assistance in absence of Dental Assistant
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
  • Cleaned and sterilized instruments between patients to protect from infection risks
  • Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy and applying lead aprons
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics
  • Prepared patient X-rays and images for review by dentist
03/2012 to 01/2013
Receptionist Dental Spa City, STATE,
  • Consistently adhered to quality expectations and standards
  • Correctly calculated charges, issued bills, and collected payments
  • Monitored cash intake and deposits, ensuring 100% accuracy
  • Maintained clean and tidy areas by proactively collecting used items and trash and wiping up spills
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness., Welcome patients and take preliminary information
  • Record all patient information in database
  • Schedule, reschedule and cancel appointments
  • Take telephone calls and provide information to both callers and walk-in patients
  • Ensure that charges and payments are posted appropriately
  • Make charts for new patients
  • Take and verify patients' insurance verification
  • Maintain front office in clean and tidy manner
  • Calculate Co-pays for all insurances
  • File claims
  • Ensure patient satisfaction
  • Practice great customer service skills
  • Set up operatory utilizing proper barrier protectors and instruments for each patient
  • Properly sterilized all instruments and materials before and after exams
  • Assisted dentist with air, water and instruments during diagnostic, operative, and surgical procedures
  • Prepared radiograph room for film taking and prepped patients for x-rays
  • Maintained inventory control and performed light housekeeping duties in office maintenance
  • Experienced with Patterson EagleSoft management software
Education
Expected in 03/2020
RE Salesperson:
Host Group Real Estate Academy - Boston, MA,
GPA:
Expected in
2018-2019: Philosophy
Umass Boston - Boston, MA,
GPA:
Expected in
2014-2016: Philosophy
Emmanuel College - Boston, MA
GPA:
Expected in 01/2013
Dental Assisting Technology & Management Diploma: : Expanded Function Dental Assisting
Atlantic Technical Center - Lighthouse point, FL,
GPA:
Expected in 06/2010
High School Diploma: Philosophy
Deerfield Beach High School - Deerfield Beach, FL
GPA:

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Resume Overview

School Attended

  • Host Group Real Estate Academy
  • Umass Boston
  • Emmanuel College
  • Atlantic Technical Center
  • Deerfield Beach High School

Job Titles Held:

  • Waitress
  • Receptionist
  • Receptionist/Dental Assistant
  • Receptionist

Degrees

  • RE Salesperson
  • 2018-2019
  • 2014-2016
  • Dental Assisting Technology & Management Diploma:
  • High School Diploma

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