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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Summary

I'm a fast learner, I'm good under pressure, I'm very friendly with customers, & very patient and observant I'm also very self driven to do my absolute best. I view a job as a place of business. So I would consider myself very professional on the job. I'm there to work not to make friends or waste my time or the company's time. I'm very punctual, I have good time management.

Skills
  • Menu memorization
  • Table Bussing
  • Dining customer service
  • Seating assignment preparation
  • Check payment processing
  • Table setting arrangements
  • Liquor, wine and food service
  • Price memorization
  • Food safety understanding
  • Safe food handling
  • Menu knowledge
Experience
10/2017 to 05/2018
WaitressFatz Cafe - Seneca , SC
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Increased sales of high margin menu items through effective upselling.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
01/2017 to 10/2017
Barista Coyote Coffee - Easley, SC
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Maintained highest standards of conduct and service to support company reputation.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Described menu items to customers and suggested products based on stated preferences.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Weighed, ground and packed coffee per customer orders.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Greeted guests with pleasant smile and superior customer service.
  • Received and accurately processed customer payments.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
03/2016 to 09/2017
Server/Hostess/Event Staff MemberThe Reserve at Lake Keowee - Sunset, SC

I set up for events (weddings, golf tournaments, etc..) I was also a waitress, and a hostess at the 5 star pub in the golf community.

  • Organized materials, cleaned facilities and set up equipment to prepare for events.
  • Gave guests first-rate service and support, and worked to resolve all concerns to mutual satisfaction.
  • Communicated effectively young children, parents, other adults, management and fellow team members to smoothly handle all guest and business needs.
  • Communicated directions to patrons for points in or outside of facility.
Waitress/HostessSpotted Pig BBQ - Fair Play, SC
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Education and Training
05/2017
High School DiplomaLiberty High School - Liberty , SC
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Fatz Cafe
  • Coyote Coffee
  • The Reserve at Lake Keowee
  • Spotted Pig BBQ

School Attended

  • Liberty High School

Job Titles Held:

  • Waitress
  • Barista
  • Server/Hostess/Event Staff Member
  • Waitress/Hostess

Degrees

  • High School Diploma

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