Waitress March 2015 to CurrentThe Catfish House － Springfield, TN
Serve our guest with a positive and understanding attitude Make sure that they are happy with their restaurant experience Answer questions that my guest have and relay back useful information Manage multiple tables and guest interaction Ability to work with other servers and be a team player.
Waitress May 2014 to January 2015The Chop House － Knoxville, TN
Served our guest with a positive and understanding attitude Able to handle stressful situations Can multitask Communicated to our guest a description of the food on the menu Ensure guest satisfaction.
Cashier Customer Service February 2010 to May 2014Home Depot － Knoxville Winchester, TN
Accurately scan customer items Made sure the customers had an awesome shopping experience.
Oversaw the cash drawer Promoted to Head Cashier after 7 months Ensured that the front end of cashiers ran smoothly.
If a customer were unsatisfied, the cashier would contact me first before going to management.
If I could not solve the conflict then I would get management involved.
Counted the cash registers money and if money was missing I made sure that it was accounted for Thoroughly trained and tested new hires on advanced Point-Of-Sale computer systems to ensure proficiency and accuracy of order inputs.
Desk Provided excellent customer service.
Ordered special order items for our customers.
Communicated with our vendors, customers, and other Home Depot stores via telephone, email, and in person.
Gave contractors and customers money quotes on the project they were inquiring about.
Reduced the stress of our customers by helping them prepare to buy new items for their home or business.
Called customers to follow up on their orders.
Calculated weekly and daily sales reports.
PresentAustin Peay State University － Clarksville, TN
December 2014University of Tennessee － Knoxville, TN
May 2013Motlow State Community College － Lynchburg, TN