waitress resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
I am a Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Also a Cheerful employee offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Skills
Beverage preparation
Menu Memorization
High-Volume Dining
Ordering Procedures
Table Setting Knowledge
To-Go Order Preparation
Guest Seating Arrangements
Order Accuracy
Food Tray Carrying
Cash handling
Dining area maintenance
Performance improvement
Food station setup
Hospitality service expertise
Food running
Stocking and replenishing
Food and beverage pairings
Tableside Service
Item promotion
Sales expertise
Accurate money handling
Menu presentation
Work History
02/2021 to 08/2021WaitressHyatt Hotels Corp. | Carmel, CA,
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stayed up-to-date on menu changes to help customers make food choices.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Inspected dishes and utensils for cleanliness.
Used cash registers and credit card machines to cash out customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bussed and reset tables to keep dining room and work areas clean.
Greeted new customers, discussed specials and took drink orders.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Kept server areas clean and stocked to increase efficiency while working tables.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
04/2020 to 08/2020HostessHei Hotels & Resorts | Reston, VA,
Assigned patrons to tables suitable for needs and restaurant section rotation.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Assessed large restaurant and lounge according to state and federal cleanliness standards.
Prepared dining room for special upcoming functions by decorating and generating special group menus.
Checked and restocked server areas and organized and got change for front counter.
Recorded available tables after seating each party using specialized seating software.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Collected information from arriving customers to seat groups or place them on waitlist.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Documented reservations and communicated changes to guests.
Managed event contracts, estimates, event profiles and post-event summaries.
Answered customer questions about hours, seating and menu information.
Used cash registers and credit card machines to cash out customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
Informed servers of newly seated parties for speedy service.
10/2018 to 02/2020Volleyball CoachBloomington, Mn Public Schools | Bloomington, MN,
Prepared athletes for special competitions and tournaments.
Implemented exercise programs and training strategies to bolster individual and team performance.
Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Promoted stretching, mobility work and proper form to help athletes safely build strength.
Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
Stretched, warmed up and completed conditioning exercises properly to reduce injuries.
Recruited athletes by attending games, meeting with families, and presenting scholarship offers.
Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Held special events to promote camaraderie among teammates, families and community members.
Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
Educated individuals on proper eating and sleep habits, which would prove helpful during stressful times like competitions.
Demonstrated proper technique for spiking and serving ball at observance of team players.
Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Increased player strength, agility and game skills through successful practices.
Educated players on nutrition and positive life choices for better health and performance.
Developed game plans and adjusted to meet various game situations.
Trained athletes in proper use of equipment for safety and maximum results.
Established clear benchmarks for performance and monitored individual and team progress.
Introduced games and drills, which helped students to better develop skill levels.
Education
Expected in 06/2021 to to High School Diploma | Godley High School, Godley, TXGPA:
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