LiveCareer-Resume

waitress resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Adaptable waitress offering 2 + years of experience in casual and fast-casual food service. Quality driven with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations. Results-driven Waitress with [2+] years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player. Sociable waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Personable waitress with more than 2+ years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, garnishes, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers. Hardworking waitress with 2+ years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Responsible waitress with 2+ years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude. Dedicated waitress with 2+ years of experience skilled in memorizing menus and promoting customer loyalty. Resourceful individual providing customers with pleasant dining experience and quality food service. Proficient in itemizing orders and preparing accurate checks, assisting guests in menu selections and resolving common customer issues. Commended for excellent multitasking abilities and happy, patient demeanor. Goal-focused waittress with 2+ years of experience working in high-end, fine dining restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Dedicated to maximizing table turnover to take advantage of every sales opportunity without sacrificing service. Experienced waitress offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Efficient waitress offering 2+ years of experience satisfying clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations.

Skills
  • High-volume dining
  • Menu memorization
  • Point of Sale (POS) system operations
  • Dining customer service
  • Dish preparation
  • Service prioritization
  • Table Bussing
  • Buffet setup and takedown
  • Food safety understanding
  • Regulatory compliance
  • Table setting arrangements
  • Check payment processing
  • Liquor, wine and food service
  • Food inspection
  • Wine pairings
  • White glove service
  • Special dietary requirements
  • Relationship management
  • Seating assignment preparation
  • Price memorization
  • Safe food handling
Experience
02/2021 to Current
Waitress Monarch Casino Black Hawk Reno, NV,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
04/2020 to 10/2021
Hostess Jackson Hosptial & Clinic Montgomery, AL,
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Tracked seated guests and available seating using computers.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Leveraged omputers to collect reservation information and communicate updates to guests.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Notified server after seating parties in section to facilitate prompt service.
  • Completed end-of-day financial paperwork in [Number]-table restaurant efficiently using computers.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Checked dining and serving areas every 5-10 min. to verify proper cleanliness and readiness for guests.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Helped to plan and execute parties for more than 10 guests, including coordinating menus and preparing tables.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Answered questions about food and order statuses for waiting customers.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered telephone to provide dining information and take party reservations.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
01/2020 to 03/2021
Hostess Jackson Hosptial & Clinic Montgomery, AL,
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Tracked seated guests and available seating using computers.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Leveraged computers to collect reservation information and communicate updates to guests.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Notified server after seating parties in section to facilitate prompt service.
  • Completed end-of-day financial paperwork in [Number]-table restaurant efficiently using computers.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Checked dining and serving areas every 5-10 min. to verify proper cleanliness and readiness for guests.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Assisted waitresses by taking guests drink orders, serving food and cleaning tables.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Helped to plan and execute parties for more than 10 guests, including coordinating menus and preparing tables.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Answered questions about food and order statuses for waiting customers.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered telephone to provide dining information and take party reservations.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
Education and Training
Expected in 05/2021 to to
High School Diploma:
Watertown High School - Watertown, SD,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Watertown High School

Job Titles Held:

  • Waitress
  • Hostess
  • Hostess

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: