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Waitress Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Food Preparation and Safety
  • Conflict and Dispute Resolution
  • Order Delivery Practices
  • Learning Strategies
  • Beverage Preparation
  • Ordering Procedures
  • Operation Monitoring
  • Guest Seating Arrangements
  • To-Go Order Preparation
  • Daily Specials Memorization
  • Menu Knowledge
  • Food Tray Carrying
  • Dining Customer Service
  • Price Memorization
  • Accurate Money Handling
  • Check Payment Processing
  • Table Setting Arrangements
  • Bussing Expertise
  • Menu Memorization
  • Seating Assignment Preparation
  • Special Dietary Requirements
  • Food Running
  • Cleaning
  • Guest Relations
  • In-Depth Food and Wine Knowledge
  • Menu Presentation
  • Cash Handling
  • Safe Food Handling
Experience
Waitress, Feb2015 to Feb2016
Marriott InternationalMount Laurel, NJ,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Delivery Service Manager, Jan2017 to Mar2019
GenentechNew York City, NY,
  • Monitored all aspects of contracts with third party organizations to ensure that required services were delivered.
  • Established policies and strategies for resource allocation and infrastructure while managing service delivery expectations.
  • Recommended methods, technologies, process changes and training to clients to improve business opportunities and revenue potential.
  • Developed long lasting and effective relationships with clients by providing onboarding, in-depth training and continuous technology support.
  • Managed service delivery expectations.
  • Developed strategies and policies for resource infrastructure and allocation.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Trained staff on material handling processes to reduce shipping times.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Managed day-to-day shipping and receiving, typically overseeing more than [Number] packages in 24-hour period.
Sales Representative, Apr2019 to Jan2020
BiotronikDenver, CO,
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
  • Created and implemented store displays, promoting sales and growth.
  • Monitored customer order process and addressed customer issues.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
  • Championed contact management system launch to achieve 100% client organization.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
Education and Training
High School Diploma: , Expected in 06/2018
Cathedral Catholic Highschool - San Diego, CA,
GPA:
Certifications
  • Salesforce
  • Association for Project Management (APM)
Yoga Teacher Certification

I got my yoga teacher certificate in Bali, Indonesia. It was there that I learned the importance of meditation, exercise, and a healthy diet. Yoga is a great way to teach people how to connect themselves to their breathing and their physical bodies as well as clearing out the mind and staying focused. I will carry the message of how important it is to take care of our bodies, mind and spirit.

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Resume Overview

School Attended
  • Cathedral Catholic Highschool
Job Titles Held:
  • Waitress
  • Delivery Service Manager
  • Sales Representative
Degrees
  • High School Diploma

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